Development and Validation of the Quality of Trauma Care Patient-Reported Experience Measure

To deliver patient-centered injury care, patient perspectives must be incorporated into quality measurement and improvement. Therefore, the purpose of this thesis was to develop and validate a measure of patient experience for use as a quality improvement tool in injury care. A draft survey measure of patient injury care experience was revised using cognitive interviews with 30 injury patients/surrogates. A multi-site prospective cohort study of 400 patients/surrogates was conducted and provided evidence of the measure's validity, reliability, and feasibility of implementation. Analysis of responses to the free-text items on the measure indicated that qualitative data obtained from open-ended items may be a valuable supplement to the quantitative component of the measure. The results of this thesis show that the Quality of Trauma Care Patient-Reported Experience Measure (QTAC-PREM) is valid and reliable and could be used as a tool to guide quality improvement efforts.

Name thesis:degree_name

Master of Science (MSc)

Discipline thesis:degree_discipline

Community Health Sciences

Grantor dc:publisher.institution

Graduate Studies

Year dc:date.issued

2014

Author dc:creator

• Bobrovitz, Niklas

Advisor dc:contributor.advisor

• Stelfox, Henry Thomas

• Health Care Management
• Medicine and Surgery

Statement dc:rights

• University of Calgary graduate students retain copyright ownership and moral rights for their thesis. You may use this material in any way that is permitted by the Copyright Act or through licensing that has been assigned to the document. For uses that are not allowable under copyright legislation or licensing, you are required to seek permission.

Language dc:language.iso

eng

DOI

http://dx.doi.org/10.11575/PRISM/25649

OAI identifier oai:identifier

oai:ucalgary.scholaris.ca:11023/1322