{"id":{"repo_id":"byu","oai_identifier":"oai:scholarsarchive.byu.edu:etd-2128"},"canonical_url":"https://search.dev.ndltd.org/etd/byu/oai:scholarsarchive.byu.edu:etd-2128","repository":{"repo_id":"byu","name":"Brigham Young University","base_url":"https://scholarsarchive.byu.edu/do/oai/"},"display":{"title":"Banking Transactions and Controls Training for Deutsche Bank Operations Employees","abstract":"This report describes the development process of the Deutsche Bank Intro to Controls instructional training tool. This course utilizes a multi-faceted, blended approach, including web-based training, simulation, and instructor-led training components to teach complex banking operations. The report includes a literature review describing instructional theories, and strategies concerning the use of a blended approach in the training of complex systems and operations. The report also includes a description of the formative evaluation process and results. 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