{"id":{"repo_id":"brock","oai_identifier":"oai:brocku.scholaris.ca:10464/13881"},"canonical_url":"https://search.dev.ndltd.org/etd/brock/oai:brocku.scholaris.ca:10464/13881","repository":{"repo_id":"brock","name":"Brock University","base_url":"https://brocku.scholaris.ca/server/oai/request"},"display":{"title":"Province-Wide Survey of the Effects of Quality Assurance Measures on Services for Adults with Intellectual/Developmental Disabilities and Challenging Behaviours","abstract":"Introduction: In 2008, the Ministry of Community and Social Services in Ontario, Canada passed a developmental services act that includes the Quality Assurance Measures (QAM) for Behaviour Interventions (Part III) and the QAM Policy Directives for adults with intellectual and developmental disabilities (IDD) and challenging behaviour. No research has examined the impact of QAM on IDD services. Methods: Online surveys addressing knowledge, practices and opinions related to QAM Part III and the Policy Directives were distributed to four general groups of Ontario IDD service personnel. Results: Sixty-six direct-care supervisors, 76 direct-care staff, 79 behaviour consultants, and 26 supervisors in behaviour support services participated. Direct-care staff had less knowledge and a poorer opinion of QAM than the other personnel. Primary reported concerns involved inadequate training and resources to meet QAM requirements. Conclusions: Personnel’s overall evaluation of QAM is predominantly favourable. Increasing resources, clarifying requirements, and promoting consistent monitoring related to QAM may help address the identified concerns.","abstract_html":"Introduction: In 2008, the Ministry of Community and Social Services in Ontario, Canada passed a developmental services act that includes the Quality Assurance Measures (QAM) for Behaviour Interventions (Part III) and the QAM Policy Directives for adults with intellectual and developmental disabilities (IDD) and challenging behaviour. No research has examined the impact of QAM on IDD services. Methods: Online surveys addressing knowledge, practices and opinions related to QAM Part III and the Policy Directives were distributed to four general groups of Ontario IDD service personnel. Results: Sixty-six direct-care supervisors, 76 direct-care staff, 79 behaviour consultants, and 26 supervisors in behaviour support services participated. Direct-care staff had less knowledge and a poorer opinion of QAM than the other personnel. Primary reported concerns involved inadequate training and resources to meet QAM requirements. Conclusions: Personnel’s overall evaluation of QAM is predominantly favourable. Increasing resources, clarifying requirements, and promoting consistent monitoring related to QAM may help address the identified concerns.","abstract_has_math":false,"creators":["Ignatova, Evguenia"],"institution":"Brock University","degree_name":"M.A. Applied Disability Studies","degree_level":"Masters","degree_discipline":"Faculty of Social Sciences","degree_department":"Center for Applied Disability Studies","school":null,"contributors":[],"advisors":[],"committee_chairs":[],"committee_members":[],"year":2019,"date_issued":"2019-01-15T16:40:46Z","date_published":"2019-01-15T16:40:46Z","updated_at":"2026-07-24T01:23:18Z","subjects":["developmental disability","developmental services","Ontario","quality assurance measures","challenging behaviour"],"languages":["eng"],"rights":[],"rights_urls":[],"identifier_entries":[]},"links":{"outbound_url":"http://hdl.handle.net/10464/13881","outbound_label":"Handle","outbound_source":"dc:identifier.uri"},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:contributor.department","label":"Department","values":["Center for Applied Disability Studies"]},{"key":"dc:creator","label":"Author","values":["Ignatova, Evguenia"]}]},{"id":"academic_context","label":"Academic Context","entries":[{"key":"dc:date.accessioned","label":"Dc Date Accessioned","values":["2019-01-15T16:40:46Z"]},{"key":"dc:date.available","label":"Dc Date Available","values":["2019-01-15T16:40:46Z"]},{"key":"dc:date.issued","label":"Date","values":["2019-01-15T16:40:46Z"]},{"key":"dc:type","label":"Dc Type","values":["Electronic Thesis or Dissertation"]},{"key":"thesis:degree_discipline","label":"Discipline","values":["Faculty of Social Sciences"]},{"key":"thesis:degree_level","label":"Degree Level","values":["Masters"]},{"key":"thesis:degree_name","label":"Degree Name","values":["M.A. Applied Disability Studies"]},{"key":"thesis:institution_name","label":"Thesis Institution Name","values":["Brock University"]}]},{"id":"subjects_keywords","label":"Subjects and Keywords","entries":[{"key":"dc:subject","label":"Dc Subject","values":["developmental disability","developmental services","Ontario","quality assurance measures","challenging behaviour"]}]},{"id":"language_rights","label":"Language and Rights","entries":[{"key":"dc:language.iso","label":"Language (ISO)","values":["eng"]}]},{"id":"identifiers","label":"Identifiers","entries":[{"key":"dc:identifier.uri","label":"Identifier URI","values":["http://hdl.handle.net/10464/13881"]}]},{"id":"additional","label":"Additional Metadata","entries":[{"key":"dc:description.abstract","label":"Abstract","values":["Introduction: In 2008, the Ministry of Community and Social Services in Ontario, Canada passed a developmental services act that includes the Quality Assurance Measures (QAM) for Behaviour Interventions (Part III) and the QAM Policy Directives for adults with intellectual and developmental disabilities (IDD) and challenging behaviour. No research has examined the impact of QAM on IDD services. Methods: Online surveys addressing knowledge, practices and opinions related to QAM Part III and the Policy Directives were distributed to four general groups of Ontario IDD service personnel. Results: Sixty-six direct-care supervisors, 76 direct-care staff, 79 behaviour consultants, and 26 supervisors in behaviour support services participated. Direct-care staff had less knowledge and a poorer opinion of QAM than the other personnel. Primary reported concerns involved inadequate training and resources to meet QAM requirements. Conclusions: Personnel’s overall evaluation of QAM is predominantly favourable. Increasing resources, clarifying requirements, and promoting consistent monitoring related to QAM may help address the identified concerns."]},{"key":"dc:title","label":"Title","values":["Province-Wide Survey of the Effects of Quality Assurance Measures on Services for Adults with Intellectual/Developmental Disabilities and Challenging Behaviours"]}]}],"canonical_facts":{"dc:contributor.department":["Center for Applied Disability Studies"],"dc:creator":["Ignatova, Evguenia"],"dc:date.accessioned":["2019-01-15T16:40:46Z"],"dc:date.available":["2019-01-15T16:40:46Z"],"dc:date.issued":["2019-01-15T16:40:46Z"],"dc:description.abstract":["Introduction: In 2008, the Ministry of Community and Social Services in Ontario, Canada passed a developmental services act that includes the Quality Assurance Measures (QAM) for Behaviour Interventions (Part III) and the QAM Policy Directives for adults with intellectual and developmental disabilities (IDD) and challenging behaviour. No research has examined the impact of QAM on IDD services. Methods: Online surveys addressing knowledge, practices and opinions related to QAM Part III and the Policy Directives were distributed to four general groups of Ontario IDD service personnel. Results: Sixty-six direct-care supervisors, 76 direct-care staff, 79 behaviour consultants, and 26 supervisors in behaviour support services participated. Direct-care staff had less knowledge and a poorer opinion of QAM than the other personnel. Primary reported concerns involved inadequate training and resources to meet QAM requirements. Conclusions: Personnel’s overall evaluation of QAM is predominantly favourable. Increasing resources, clarifying requirements, and promoting consistent monitoring related to QAM may help address the identified concerns."],"dc:identifier.uri":["http://hdl.handle.net/10464/13881"],"dc:language.iso":["eng"],"dc:subject":["developmental disability","developmental services","Ontario","quality assurance measures","challenging behaviour"],"dc:title":["Province-Wide Survey of the Effects of Quality Assurance Measures on Services for Adults with Intellectual/Developmental Disabilities and Challenging Behaviours"],"dc:type":["Electronic Thesis or Dissertation"],"thesis:degree_discipline":["Faculty of Social Sciences"],"thesis:degree_level":["Masters"],"thesis:degree_name":["M.A. Applied Disability Studies"],"thesis:institution_name":["Brock University"]},"updated_at":"2026-07-24T01:23:18Z"}