MÉTODO GERIR: Gerenciamento Integrado e Rápido. Modelo de gestão da clínica de alto desempenho

Hospital efficiency in Brazil comes up against the incipience of care management, the excess of bureaucracy, the lack of standardization of processes and the unavailability of practices that promote the quality of care efficiency. There is an opportunity to create value for patient care during hospitalization, impacting performance indicators in healthcare, especially during hospitalization. In addition, there is a mismatch in the knowledge of the care team and a gap in tools that promote standardized and participatory care management. Therefore, a care model called the MANAGE METHOD (integrated and rapid management) will be exposed, which performs the formatting of care processes to promote the effective management of the patient's journey during a hospital stay. The GERIR METHOD was designed based on the lean six sigma DMADV (Define, Measure, Analyze, Design and Verify) methodology. Finally, the GERIR METHOD fosters the concept of Health 4.0, as it allows the design of automated care management mechanisms, generating optimization of work processes and the provision of high quality services. As a result of the implementation of the MANAGE METHOD, a reduction in errors is expected with an improvement in quality, a reduction in costs and the leverage of assistance performance.

Grantor dc:publisher

Universidade Federal do Rio Grande do Norte

Year dc:date.issued

2021

Author dc:creator

• Carmo Filho, Ricardo do

Advisor dc:contributor.advisor

• Dias, Aline de Pinho

• Lean seis sigma
• Gestão da clínica
• Saúde 4.0
• Taxa de permanência hospitalar

Statement dc:rights

• Acesso Aberto

Language dc:language

pt_BR

Repository record dc:identifier.uri

https://repositorio.ufrn.br/handle/123456789/44571

OAI identifier oai:identifier

oai:repositorio.ufrn.br:123456789/44571