Os impactos tecnológicos da implantação da nota fiscal eletrônica: um estudo de casos múltiplos

Increasingly, the Information Technology is used in the society, including the private, public and third sector organizational context. Technological tools are created in order to speed, automate, control and monitor processes. These technologies generate impacts on areas that permeate their use and the objective of this study is to investigate the implementation process of the Eletronic Invoice and the impacts arising from this technological tool in companies. For that, case studies have been conducted in three companies that emit and receive Eletronic Invoice, in a Information System consultancy, that provides softwares of Eletronic Invoice, and in a State Tax Department. Data collection was performed with organizations representatives through electronic questionnaires. The study concludes that it is expected, by the investigated organizations, that the tool reaches the benefits offered by the Tax Administration. However, these benefits have not been identified yet and neither have the use of methodologies in order to identify them. Moreover, the main impact found was the need for better training and participant´s technical qualification, followed by reducing printing costs and paper purchase

Grantor dc:publisher

Universidade Federal do Rio Grande do Norte

Year dc:date.issued

2008

Author dc:creator

• Amaro Junior, Frederico de Souza

Advisor dc:contributor.advisor

• Sousa Neto, Manoel Veras de

• Nota fiscal eletrônica
• Impactos tecnológicos
• Tecnologia da informação
• Electronic invoice
• Technological impacts
• Information technology

Statement dc:rights

• Acesso Aberto

Language dc:language

por

Repository record dc:identifier.uri

https://repositorio.ufrn.br/jspui/handle/123456789/12117

OAI identifier oai:identifier

oai:repositorio.ufrn.br:123456789/12117