{"id":{"repo_id":"brazil-ufpb","oai_identifier":"oai:repositorio.ufpb.br:123456789/1426"},"canonical_url":"https://search.dev.ndltd.org/etd/brazil-ufpb/oai:repositorio.ufpb.br:123456789/1426","repository":{"repo_id":"brazil-ufpb","name":"Brazil UFPB","base_url":"https://repositorio.ufpb.br/oai/request"},"display":{"title":"Qualidade de vida no trabalho: um estudo de caso na Policlínica São Luiz.","abstract":"The main of this study was a kind of analisys about Quality of Work Life (QWL) with workers of São Luiz polyclinic. The statistics methods were used according the Walton (1973 apud FERNANDES, 1996) model that fill more requeriment compare the Westley (1979) and Davis e Wether. It was made a quiz according the eight dimensions said by Walton (1973 apud FERNANDES, 1996) that allow the researcher to identify the organizational practises that involves QWT and the function of this system through the eyes of employees. In this context, was seen that in spite of the company think perform QWT themselves is not enough, was seen on answers of discuss question that best salaries, security, more perks and career plan are not offered to employees, however many critical contradict with the answers of quiz, where this questions seems to be satisfactory to majority of employees. Suggestion of improvement, like a search and more participation in company activities, and there is not enough space to discuss their problems on job. We concluded that is so important that the company need to be aware and invest in activities about QWT more effectively.","abstract_html":"The main of this study was a kind of analisys about Quality of Work Life (QWL) with workers of São Luiz polyclinic. The statistics methods were used according the Walton (1973 apud FERNANDES, 1996) model that fill more requeriment compare the Westley (1979) and Davis e Wether. It was made a quiz according the eight dimensions said by Walton (1973 apud FERNANDES, 1996) that allow the researcher to identify the organizational practises that involves QWT and the function of this system through the eyes of employees. In this context, was seen that in spite of the company think perform QWT themselves is not enough, was seen on answers of discuss question that best salaries, security, more perks and career plan are not offered to employees, however many critical contradict with the answers of quiz, where this questions seems to be satisfactory to majority of employees. Suggestion of improvement, like a search and more participation in company activities, and there is not enough space to discuss their problems on job. We concluded that is so important that the company need to be aware and invest in activities about QWT more effectively.","abstract_has_math":false,"creators":["NÓBREGA, Veronice Pessoa da."],"institution":null,"degree_name":null,"degree_level":null,"degree_discipline":null,"degree_department":null,"school":null,"contributors":[],"advisors":[],"committee_chairs":[],"committee_members":[],"year":2016,"date_issued":"2016-10-14","date_published":"2016-10-14","updated_at":"2026-07-24T01:18:13Z","subjects":["QUALIDADE DE VIDA NO TRABALHO","SATISFAÇÃO DO CLIENTE INTERNO","SATISFAÇÃO DOS COLABORADORES","ADMINISTRAÇÃO DE PESSOAS","ENDOMARKETING"],"languages":["pt"],"rights":[],"rights_urls":[],"identifier_entries":[]},"links":{"outbound_url":"https://repositorio.ufpb.br/jspui/handle/123456789/1426","outbound_label":"Repository record","outbound_source":"dc:identifier.uri"},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:creator","label":"Author","values":["NÓBREGA, Veronice Pessoa da."]}]},{"id":"academic_context","label":"Academic Context","entries":[{"key":"dc:date.accessioned","label":"Dc Date Accessioned","values":["2016-10-14T22:51:17Z"]},{"key":"dc:date.available","label":"Dc Date Available","values":["2016-10-14T22:51:17Z"]},{"key":"dc:date.issued","label":"Date","values":["2016-10-14"]},{"key":"dc:type","label":"Dc Type","values":["TCC"]}]},{"id":"subjects_keywords","label":"Subjects and Keywords","entries":[{"key":"dc:subject","label":"Dc Subject","values":["QUALIDADE DE VIDA NO TRABALHO","SATISFAÇÃO DO CLIENTE INTERNO","SATISFAÇÃO DOS COLABORADORES","ADMINISTRAÇÃO DE PESSOAS","ENDOMARKETING"]}]},{"id":"language_rights","label":"Language and Rights","entries":[{"key":"dc:language.iso","label":"Language (ISO)","values":["pt"]}]},{"id":"identifiers","label":"Identifiers","entries":[{"key":"dc:identifier.uri","label":"Identifier URI","values":["https://repositorio.ufpb.br/jspui/handle/123456789/1426"]}]},{"id":"additional","label":"Additional Metadata","entries":[{"key":"dc:description","label":"Description","values":["O objetivo deste estudo foi analisar a Qualidade de Vida no Trabalho (QVT) dos colaboradores da Policlínica São Luiz. Os procedimentos de análise utilizados foram baseados no Modelo de Walton (1973 apud FERNANDES, 1996) que é mais abrangente comparado com os demais Modelos como o de Westley (1979) e o Modelo de Davis e Wether citados na literatura. Foi elaborado um questionário de acordo com as oito dimensões citadas por Walton (1973 apud FERNANDES, 1996) o qual permite ao pesquisador identificar as práticas organizacionais relacionadas à QVT, e suas aplicações frente a satisfação dos colaboradores. Neste contexto, foi constatado que a empresa apresenta características de QVT que estão dentro das dimensões citadas por Walton e de acordo com os resultados obtidos, os entrevistados apresentam-se satisfeitos na maioria das dimensões. Observa-se nas respostas da questão discursiva que alguns quesitos, tais como melhorias salariais, segurança, benefícios e plano de carreira, não são oferecidos, porém muitas dessas críticas contradizem as respostas das questões fechadas, onde estes quesitos parecem ser satisfatórios para a maioria dos colaboradores. Sugestões de melhorias, tais como um âmbito mais participativo nas atividades da empresa, espaço para discutir seus percalços na jornada de trabalho, também foram solicitadas pelos funcionários nas respostas da questão discursiva. Neste contexto, é observado que a empresa precisa se conscientizar e investir mais na Qualidade de Vida no Trabalho de forma mais abrangente."]},{"key":"dc:description.abstract","label":"Abstract","values":["The main of this study was a kind of analisys about Quality of Work Life (QWL) with workers of São Luiz polyclinic. The statistics methods were used according the Walton (1973 apud FERNANDES, 1996) model that fill more requeriment compare the Westley (1979) and Davis e Wether. It was made a quiz according the eight dimensions said by Walton (1973 apud FERNANDES, 1996) that allow the researcher to identify the organizational practises that involves QWT and the function of this system through the eyes of employees. In this context, was seen that in spite of the company think perform QWT themselves is not enough, was seen on answers of discuss question that best salaries, security, more perks and career plan are not offered to employees, however many critical contradict with the answers of quiz, where this questions seems to be satisfactory to majority of employees. Suggestion of improvement, like a search and more participation in company activities, and there is not enough space to discuss their problems on job. We concluded that is so important that the company need to be aware and invest in activities about QWT more effectively."]},{"key":"dc:title","label":"Title","values":["Qualidade de vida no trabalho: um estudo de caso na Policlínica São Luiz."]}]}],"canonical_facts":{"dc:creator":["NÓBREGA, Veronice Pessoa da."],"dc:date.accessioned":["2016-10-14T22:51:17Z"],"dc:date.available":["2016-10-14T22:51:17Z"],"dc:date.issued":["2016-10-14"],"dc:description":["O objetivo deste estudo foi analisar a Qualidade de Vida no Trabalho (QVT) dos colaboradores da Policlínica São Luiz. Os procedimentos de análise utilizados foram baseados no Modelo de Walton (1973 apud FERNANDES, 1996) que é mais abrangente comparado com os demais Modelos como o de Westley (1979) e o Modelo de Davis e Wether citados na literatura. Foi elaborado um questionário de acordo com as oito dimensões citadas por Walton (1973 apud FERNANDES, 1996) o qual permite ao pesquisador identificar as práticas organizacionais relacionadas à QVT, e suas aplicações frente a satisfação dos colaboradores. Neste contexto, foi constatado que a empresa apresenta características de QVT que estão dentro das dimensões citadas por Walton e de acordo com os resultados obtidos, os entrevistados apresentam-se satisfeitos na maioria das dimensões. Observa-se nas respostas da questão discursiva que alguns quesitos, tais como melhorias salariais, segurança, benefícios e plano de carreira, não são oferecidos, porém muitas dessas críticas contradizem as respostas das questões fechadas, onde estes quesitos parecem ser satisfatórios para a maioria dos colaboradores. Sugestões de melhorias, tais como um âmbito mais participativo nas atividades da empresa, espaço para discutir seus percalços na jornada de trabalho, também foram solicitadas pelos funcionários nas respostas da questão discursiva. Neste contexto, é observado que a empresa precisa se conscientizar e investir mais na Qualidade de Vida no Trabalho de forma mais abrangente."],"dc:description.abstract":["The main of this study was a kind of analisys about Quality of Work Life (QWL) with workers of São Luiz polyclinic. The statistics methods were used according the Walton (1973 apud FERNANDES, 1996) model that fill more requeriment compare the Westley (1979) and Davis e Wether. It was made a quiz according the eight dimensions said by Walton (1973 apud FERNANDES, 1996) that allow the researcher to identify the organizational practises that involves QWT and the function of this system through the eyes of employees. In this context, was seen that in spite of the company think perform QWT themselves is not enough, was seen on answers of discuss question that best salaries, security, more perks and career plan are not offered to employees, however many critical contradict with the answers of quiz, where this questions seems to be satisfactory to majority of employees. Suggestion of improvement, like a search and more participation in company activities, and there is not enough space to discuss their problems on job. We concluded that is so important that the company need to be aware and invest in activities about QWT more effectively."],"dc:identifier.uri":["https://repositorio.ufpb.br/jspui/handle/123456789/1426"],"dc:language.iso":["pt"],"dc:subject":["QUALIDADE DE VIDA NO TRABALHO","SATISFAÇÃO DO CLIENTE INTERNO","SATISFAÇÃO DOS COLABORADORES","ADMINISTRAÇÃO DE PESSOAS","ENDOMARKETING"],"dc:title":["Qualidade de vida no trabalho: um estudo de caso na Policlínica São Luiz."],"dc:type":["TCC"]},"updated_at":"2026-07-24T01:18:13Z"}