{"id":{"repo_id":"brazil-uff","oai_identifier":"oai:app.uff.br:1/19394"},"canonical_url":"https://search.dev.ndltd.org/etd/brazil-uff/oai:app.uff.br:1/19394","repository":{"repo_id":"brazil-uff","name":"Brazil UFF","base_url":"https://app.uff.br/oai/request"},"display":{"title":"Uma Análise exploratória de práticas de gestão de TI no setor de serviços financeiros brasileiro","abstract":"According to reports issued by UNCTAD (UNCTAD 2004), we perceive a service commercialization constant growing during the last twenty years. This fact brought a tough competition influenced by the technological revolution. In this context, the adaptability and anticipation capacities are potential factors for a company survival. Focusing in financial services, it is clear that the Information Technology plays an important role under the company operational process. It represents the main agility factor. In a nutshell, companies change according to tendency waves influenced by the global market. However, it can be much expensive for some companies to follow this tendencies if they don t have an agile and organized structure in order to adapt themselves. The agility could be comprehended as a capability in answer quickly the changes and to explore them as a competitive advantage, according to Dove(1996) and Kidd (1995). The agility theme is not a new one. The manufacture industry is already studding it by a long period thru the Agile Manufacture concept. This fact provides a subject maturity with several researches case studies in this theme. This study has the aim to identify what the Brazilian companies have been done in this area thru an exploration research. It will be used interviews and an on-line survey. The research will focus in practices used by IT governance, adopting the Agile Manufacture concepts, and provide a qualitative analysis from the results acquired","abstract_html":"According to reports issued by UNCTAD (UNCTAD 2004), we perceive a service commercialization constant growing during the last twenty years. This fact brought a tough competition influenced by the technological revolution. In this context, the adaptability and anticipation capacities are potential factors for a company survival. Focusing in financial services, it is clear that the Information Technology plays an important role under the company operational process. It represents the main agility factor. In a nutshell, companies change according to tendency waves influenced by the global market. However, it can be much expensive for some companies to follow this tendencies if they don t have an agile and organized structure in order to adapt themselves. The agility could be comprehended as a capability in answer quickly the changes and to explore them as a competitive advantage, according to Dove(1996) and Kidd (1995). The agility theme is not a new one. The manufacture industry is already studding it by a long period thru the Agile Manufacture concept. This fact provides a subject maturity with several researches case studies in this theme. This study has the aim to identify what the Brazilian companies have been done in this area thru an exploration research. It will be used interviews and an on-line survey. The research will focus in practices used by IT governance, adopting the Agile Manufacture concepts, and provide a qualitative analysis from the results acquired","abstract_has_math":false,"creators":["Gomes, Leandro de Souza"],"institution":"Programa de Pós-graduação em Engenharia de Produção","degree_name":null,"degree_level":null,"degree_discipline":null,"degree_department":null,"school":null,"contributors":[],"advisors":[],"committee_chairs":[],"committee_members":[],"year":2010,"date_issued":"2010-10-29","date_published":"2010-10-29","updated_at":"2026-07-27T19:00:38Z","subjects":["Manufatura ágil","Tecnologia da informação e comunicação","Terceirização","Serviços financeiros","Brasil. Gestão de T","Agile manufacturing","Information technology and communication","Outsourcing","Financial services","Brazil","IT management"],"languages":["por"],"rights":["Acesso Aberto"],"rights_urls":[],"identifier_entries":[]},"links":{"outbound_url":"https://app.uff.br/riuff/handle/1/19394","outbound_label":"Repository record","outbound_source":"dc:identifier.uri"},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:creator","label":"Author","values":["Gomes, Leandro de Souza"]}]},{"id":"academic_context","label":"Academic Context","entries":[{"key":"dc:date.accessioned","label":"Dc Date Accessioned","values":["2021-03-10T20:47:18Z"]},{"key":"dc:date.available","label":"Dc Date Available","values":["2011-10-31","2021-03-10T20:47:18Z"]},{"key":"dc:date.issued","label":"Date","values":["2010-10-29"]},{"key":"dc:publisher.department","label":"Dc Publisher Department","values":["Estratégia-Apoio Logístico-Tecnologia e Trabalho"]},{"key":"dc:type","label":"Dc Type","values":["Dissertação"]}]},{"id":"subjects_keywords","label":"Subjects and Keywords","entries":[{"key":"dc:subject","label":"Dc Subject","values":["Manufatura ágil","Tecnologia da informação e comunicação","Terceirização","Serviços financeiros","Brasil. Gestão de T","Agile manufacturing","Information technology and communication","Outsourcing","Financial services","Brazil","IT management"]}]},{"id":"language_rights","label":"Language and Rights","entries":[{"key":"dc:language","label":"Dc Language","values":["por"]},{"key":"dc:rights","label":"Dc Rights","values":["Acesso Aberto"]}]},{"id":"identifiers","label":"Identifiers","entries":[{"key":"dc:identifier.uri","label":"Identifier URI","values":["https://app.uff.br/riuff/handle/1/19394"]}]},{"id":"additional","label":"Additional Metadata","entries":[{"key":"dc:description.abstract","label":"Abstract","values":["According to reports issued by UNCTAD (UNCTAD 2004), we perceive a service commercialization constant growing during the last twenty years. This fact brought a tough competition influenced by the technological revolution. In this context, the adaptability and anticipation capacities are potential factors for a company survival. Focusing in financial services, it is clear that the Information Technology plays an important role under the company operational process. It represents the main agility factor. In a nutshell, companies change according to tendency waves influenced by the global market. However, it can be much expensive for some companies to follow this tendencies if they don t have an agile and organized structure in order to adapt themselves. The agility could be comprehended as a capability in answer quickly the changes and to explore them as a competitive advantage, according to Dove(1996) and Kidd (1995). The agility theme is not a new one. The manufacture industry is already studding it by a long period thru the Agile Manufacture concept. This fact provides a subject maturity with several researches case studies in this theme. This study has the aim to identify what the Brazilian companies have been done in this area thru an exploration research. It will be used interviews and an on-line survey. The research will focus in practices used by IT governance, adopting the Agile Manufacture concepts, and provide a qualitative analysis from the results acquired"]},{"key":"dc:format","label":"Dc Format","values":["application/pdf"]},{"key":"dc:title","label":"Title","values":["Uma Análise exploratória de práticas de gestão de TI no setor de serviços financeiros brasileiro"]}]}],"canonical_facts":{"dc:creator":["Gomes, Leandro de Souza"],"dc:date.accessioned":["2021-03-10T20:47:18Z"],"dc:date.available":["2011-10-31","2021-03-10T20:47:18Z"],"dc:date.issued":["2010-10-29"],"dc:description.abstract":["According to reports issued by UNCTAD (UNCTAD 2004), we perceive a service commercialization constant growing during the last twenty years. This fact brought a tough competition influenced by the technological revolution. In this context, the adaptability and anticipation capacities are potential factors for a company survival. Focusing in financial services, it is clear that the Information Technology plays an important role under the company operational process. It represents the main agility factor. In a nutshell, companies change according to tendency waves influenced by the global market. However, it can be much expensive for some companies to follow this tendencies if they don t have an agile and organized structure in order to adapt themselves. The agility could be comprehended as a capability in answer quickly the changes and to explore them as a competitive advantage, according to Dove(1996) and Kidd (1995). The agility theme is not a new one. The manufacture industry is already studding it by a long period thru the Agile Manufacture concept. This fact provides a subject maturity with several researches case studies in this theme. This study has the aim to identify what the Brazilian companies have been done in this area thru an exploration research. It will be used interviews and an on-line survey. The research will focus in practices used by IT governance, adopting the Agile Manufacture concepts, and provide a qualitative analysis from the results acquired"],"dc:format":["application/pdf"],"dc:identifier.uri":["https://app.uff.br/riuff/handle/1/19394"],"dc:language":["por"],"dc:publisher.department":["Estratégia-Apoio Logístico-Tecnologia e Trabalho"],"dc:rights":["Acesso Aberto"],"dc:subject":["Manufatura ágil","Tecnologia da informação e comunicação","Terceirização","Serviços financeiros","Brasil. Gestão de T","Agile manufacturing","Information technology and communication","Outsourcing","Financial services","Brazil","IT management"],"dc:title":["Uma Análise exploratória de práticas de gestão de TI no setor de serviços financeiros brasileiro"],"dc:type":["Dissertação"]},"updated_at":"2026-07-27T19:00:38Z"}