The effectiveness of employee tracking technologies.

Employees' surveillance, monitoring, and control have been part of the work environment from the beginning of manufacturing and supervised activity and are likely to remain. With diverse technologies and evolving information systems, employers need to understand the effects of surveillance and digital control on employees and managers. This dissertation proposes a hybrid employee surveillance framework built on three theoretical pillars: general surveillance theory, the self-presentation theory, and organizational routines. I use a qualitative approach to collect 170 interviews and analyze them manually, and I use natural language processing (NLP) to analyze interviews in an algorithmic approach to extract topics. Several employee outcomes of hybrid surveillance result, such as increased motivation and flexibility, dignity affronts, and employee distrust. Also, some long-term employee outcomes with an organizational impact emerge. This research furthers hybrid employee surveillance research by proposing a hybrid employee surveillance framework.

Name thesis:degree_name

Ph.D.

Level thesis:degree_level

Doctoral

Grantor

Baylor University.

Year dc:date.issued

2023

Author dc:creator

• Ionescu, Ramona Maria, 1980-

Advisors dc:contributor.advisor

• Leidner, D. E. (Dorothy E.)
• Koch, Hope W.

• Employee monitoring.
• Surveillance.
• Tracking.
• Hybrid work.
• Tenure.
• Self-presentation.

Statement dc:rights

• Baylor University works are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. Contact libraryquestions@baylor.edu for inquiries about permission.

Language dc:language.iso

en

Handle dc:identifier.uri

https://hdl.handle.net/2104/12808

OAI identifier oai:identifier

oai:baylor-ir.tdl.org:2104/12808