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AUT University

Comparison of Usability of PC Based and Smartphone Symptom Checker

Abstract

Computerized symptom checkers are becoming increasingly popular, however, although they have been tested for accuracy there is little information around the usability and perceived usefulness of computer-based symptom checkers. Previous work has shown that elderly users prefer to use larger format devices. This study concentrated on the differences between smartphone and PC-based systems. This research compared four symptom checkers (two PC based: Isabel, Symcat and two smartphones based: Ada, WebMD) using a think-aloud usability evaluation protocol and a questionnaire based on the technology acceptance model (TAM).

Author and committee

dc:creator, dc:contributor.*
Author
  • Thephila, Ruth

Subjects

dc:subject × 8

Identifiers

dc:identifier.*
Identifier
hdl:10292/12943
OAI identifier oai:identifier
oai:openrepository.aut.ac.nz:10292/12943

Chain of custody

source
Harvested from
AUT University
Base URL
openrepository.aut.ac.nz/server/oai/request
Last updated
2026-07-27
Source record
OAI-PMH GetRecord
citation

Thephila, Ruth. Comparison of Usability of PC Based and Smartphone Symptom Checker. 2019.