Understanding commercial property valuation process from a collaborative perspective

The valuation decision making process, particularly those involving commercial properties, consists of several important components. Information is captured by the valuer through investigation, robust internal control system improves the reliability of information handling, technical interpretation and accuracy of reporting, and professional bodies provide governance over the entire valuation process. Due to the interactive nature of all these components, collaboration can be perceived as playing a central role in the valuation process and the quality of valuation outcomes reported to clients and other stakeholders. Yet, little is known in property literature about how valuers collaboratively solve problems and make decisions. Existing behavioural valuation literature has hitherto focused on examining individual valuer behaviour whereas the behaviour of valuers in a collaborative context remains largely unexplored. This study, therefore, investigates the commercial property valuation process from a collaborative perspective, leading to the development of a descriptive process model of how valuers make valuation decisions collaboratively and an empirical framework of collaboration in commercial property valuation practice. The study explored how valuers define collaboration in practice, the motivations for collaboration and the perceived benefits of collaboration in the valuation decision making process. By perceiving commercial property valuation as a socially interactive decision making process, this study was undertaken from a social constructionist, interpretative philosophical stance, using generic qualitative inquiry as the guiding research design. The study employed a three-stage qualitative research approach to facilitate an in-depth understanding of collaboration in the valuation process. In the first stage, four expert valuers practicing commercial property valuation in Auckland, New Zealand were involved in pilot interviews. The second stage involved the interview of 13 additional valuers with different levels of experience (i.e., novices, intermediates and experts). All the interviews took a one-to-one indepth, semi-structured format. The interviews were audio-recorded, transcribed verbatim and subsequently analysed using an inductive thematic analytical approach. At the third stage, the research findings were validated through a focus group discussion with a group of valuers that were drawn from the initial research participants.

Name thesis:degree_name

PhD

Level thesis:degree_level

Doctoral

Discipline thesis:degree_discipline

Property

Grantor dc:publisher

ResearchSpace@Auckland

Year dc:date.issued

2024

Author dc:creator

• Liman, Hassan Shuaibu

Advisors dc:contributor.advisor

• Amidu, Abdul-Rasheed
• Levy, Deborah

Statement dc:rights

• Items in ResearchSpace are protected by copyright, with all rights reserved, unless otherwise indicated.

Licence dc:rights.uri

• https://researchspace.auckland.ac.nz/docs/uoa-docs/rights.htm

Handle dc:identifier.uri

https://hdl.handle.net/2292/69283

OAI identifier oai:identifier

oai:researchspace.auckland.ac.nz:2292/69283