The Intelligent Facilitator's Assistant (IFA): Coupling models of product-oriented groups and expert facilitator behavior.
type: CreativeWork
description: This dissertation describes the development of a knowledge-based system, dubbed the "Intelligent Facilitator's Assistant" (IFA), which is capable of assisting a facilitator with selected aspects of meetings employing tool-oriented electronic meeting support (EMS) systems. Issues in the separation of site-specific and domain-specific knowledge are discussed, as are alternatives for modeling facilitator behavior. Software activities carried out as part of the research, which included the construction of a general-purpose microcomputer-based expert system development environment, are also covered. The final products of the research are conceptual models of product-oriented work groups and expert facilitator behavior in pre-session planning; these are realized in a taxonomy of products for EMS sessions and in a prototype knowledge base for agenda construction. Significant conclusions of the research are: (1) an intelligent assistant must be based on deep knowledge of the tool environment; (2) such an assistant must accommodate multiple models of both facilitator and user behavior; (3) the advent of intelligent assistants has major implications for the design of software for this environment, specifically in providing for control and visibility of tool activity by a process rather than a human operator.
abstract: This dissertation describes the development of a knowledge-based system, dubbed the "Intelligent Facilitator's Assistant" (IFA), which is capable of assisting a facilitator with selected aspects of meetings employing tool-oriented electronic meeting support (EMS) systems. Issues in the separation of site-specific and domain-specific knowledge are discussed, as are alternatives for modeling facilitator behavior. Software activities carried out as part of the research, which included the construction of a general-purpose microcomputer-based expert system development environment, are also covered. The final products of the research are conceptual models of product-oriented work groups and expert facilitator behavior in pre-session planning; these are realized in a taxonomy of products for EMS sessions and in a prototype knowledge base for agenda construction. Significant conclusions of the research are: (1) an intelligent assistant must be based on deep knowledge of the tool environment; (2) such an assistant must accommodate multiple models of both facilitator and user behavior; (3) the advent of intelligent assistants has major implications for the design of software for this environment, specifically in providing for control and visibility of tool activity by a process rather than a human operator.
author: Curtis, Arthur Clayton, Jr.
language: en
date published: 1994
date modified: 2026-07-24T00:57:45Z
provider: University of Arizona
publisher: Networked Digital Library of Theses and Dissertations
type: WebPage
source organization: The University of Arizona.

PropertyValue
property ID: Handle
value: http://hdl.handle.net/10150/186943