Job Satisfaction and its Relationship to Organizational and Religious Commitment Among Workers at Northern Caribbean University

<p><em>Problem</em>. Recruiting teachers and motivating them to stay in their jobs present a challenge to educational institutions in Jamaica. Given the importance of workers' satisfaction to the health of an organization and the link between job satisfactionand turnover rate, then an examination of job satisfaction at Northern Caribbean University (NCU) is a priority. Based on this background, the primary focus of this study was to investigate job satisfaction and its relationship to organizational and religious commitment among workers at NCU.</p> <p><em>Method</em>. This study utilized a quantitative, descriptive research design. A survey questionnaire was sent to all full-time administrators and sector managers, faculty, and staff members who were currently employed by the university at the time of the study. The questionnaire solicited information using (a) five demographic questions (occupational area, gender, age, educational level, and length of employment), (b) 15 items to measure professional satisfaction, (c) 10 items to estimate the level of organizational commitment, and (d) 7 items were used to assess intrinsic religious motivation. Responses were measured on a 5-point Likert-type scale. Data were statistically analyzed by using descriptive statistics, analysis of variance, and multiple regression analysis.</p> <p><em>Results. </em>This study revealed that NCU workers displayed neutral levels of satisfaction with their jobs. Overall, they were most satisfied with their responsibility, achievement, relations with peers and students, and work itself. The lowest level of satisfaction was found for organizational policy, administration, working conditions, and salary. The investigation revealed that overall job satisfaction and its intrinsic and extrinsic facets were influenced by demographic variables such as occupational area, gender, age, educational level, and length of employment. Organizational commitment was related to age and length of employment. Religious commitmentwas related to occupational area, age and educational level. Organizational commitment was the better predictor of job satisfaction.</p> <p><em>Conclusion. </em> The employees of NCU have a high level of religious and organizational commitment but only a neutral level of job satisfaction. This level of job satisfaction is affected by demographic and institutional factors, and by the organizational and religious commitment of the employees.</p>

Name thesis:degree_name

Doctor of Philosophy

Level thesis:degree_level

Dissertation

Discipline thesis:degree_discipline

Higher Education Administration PhD

Year

2005

Author dc:creator

• Brown, Donna

Contributors dc:contributor

• Hinsdale Bernard
• James R. Jeffery
• Jimmy Kijai

• Educational Assessment, Evaluation, and Research
• Higher Education
• Human Resources Management

Repository record dc:identifier

https://digitalcommons.andrews.edu/dissertations/243

OAI identifier oai:identifier

oai:digitalcommons.andrews.edu:dissertations-1242