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Showing 1 to 1 of 1 for “"thread ranking"”.
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A framework for finding and summarizing product defects, and ranking helpful threads from online customer forums through machine learning
… feature extraction method to summarize defect threads and a thread ranking method to search for troubleshooting solutions. To this end, we collected different data sets to test these methods experimentally and the results of the tests show that our methods are very promising: in fact, in most …