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Showing 1 to 3 of 3 for “"supplier-customer relationship"”.

  1. Service Experience in Business-to-Business Relationships

    … experience impacts on business-to-business relationships. It investigates the role of service encounters in a business-to-business context through examining the characteristics of service encounters in business-to-business markets and how service encounters impact on business-to-business …

    the-open-u

  2. Theoretical and empirical evidence of the influence of economic linkages on stock returns

    Inter-linkages between suppliers and customers are a channel by which shocks can spread between firms. When firms buy and sell intermediate goods from one another, they may rely on each other for the supply of input goods or for cash-flow from sales. This is a problem because financially distressed …

    cambridge Repository record for Theoretical and empirical evidence of the influence of economic linkages on stock returns (opens in a new tab)

  3. The Effect of Self-Disclosing Misconduct on Supplier-Customer Contracting: Does It Pay to Be Transparent?

    <p>Using data on contracts with government customers, I show that corporate suppliers' self-disclosure of misconduct to customers affects their future contracting prospects with those customers. Employing a generalized difference-in-differences design, I exploit a disclosure requirement mandating …

    cuny-grad Repository record for The Effect of Self-Disclosing Misconduct on Supplier-Customer Contracting: Does It Pay to Be Transparent? (opens in a new tab)