Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
Results
Showing 1 to 19 of 19 for “"service economy"”.
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Impacts of stock prices and interest rates on tourism consumption
… industry has emerged as a leader in the U.S.'s service economy in the last decade. Meanwhile, stock markets and interest rates have been playing a more important role in Americans everyday lives. Prior research mainly focused on the economic impact of travel and tourism industry, but there are …
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Competency-Based Curriculum for a Master's Program in Service Science, Management and Engineering (SSME): An Online Delphi Study
… for an interdisciplinary master's program in Service Science, Management and Engineering (SSME). Specifically, the objective was to ascertain the competencies and courses that are relevant for developing a competency model for a service scientist and a curriculum blueprint for SSME. The study …
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Laboring Lesbians at Gas Stations: Pumping the "Good Life"
… primarily feminized labor as is typical of the service economy. I also highlight the ways in which sexuality matters in the workplace through an analysis of the ways in which laboring lesbians perform emotional labor within this customer service environment. Emotional labor is a seminal …
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The platform economy in China: algorithm, labor, and digital capitalism
… example of the thriving platform economy. It reveals how Didi’s pursuit of corporate power takes shape in China’s key economic and social transformations: economic restructuring, migrant labor surplus, favorable policy environments for the digital economy, and technology worship. …
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An exploration of the characteristics of co-creation in the B2B service business
The emergence of the service economy challenges companies to understand co-creation, as this seems to be a central notion in service marketing and management, service design and service innovation. Additionally, businesses are increasingly interested in developing service operations together with …
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The New Economy of the United States: A New Mode of Production?
… have been writing about the development of a New Economy in the United States. According to New Economy supporters, the recent technological developments in information technology and the expansion of globalization are changing the economy, producing increases in productivity, and creating …
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An Exploratory Study of the Strategic Value of Information Technology: A Theoretical Application of the Co-Alignment Model
… impact of Information Technology (IT) in today's service economy, its nature and role are elusive or ambiguous to say the least. This ambiguity has made it so difficult to measure the value of IT. To clarify the ambiguity, this study, with a focus on the strategic dimension of IT application in …
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Life in a Northern Town: Call Centres, Labour Markets and Identity in Post-Industrial Middlesbrough
… to a reliance on new forms of insecure, flexible service sector employment, typified in this study by call centres. Call centres emerged in the 1990s as a cost-saving efficient delivery system for companies to handle customer contact through the marriage of telecommunications and new information …
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A study of switching behaviours in the B2B service sector
… qualitative research for B2B loyalty within the services sector. This research has filled the gaps and contributes to the study of B2B switching by analysing the behaviours of the client, 'switched to', and 'switched from' service providers. The sample consisted of Canadian staffing agencies …
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'Not just a housewife': Gender, Class, and Labour in the New Economy of Urban India
… lower middle class women’s engagement in the new service economy in Delhi, India. Following the economic restructuring of the 1990s, the emergence of a ‘New Middle Class’ in urban India has been widely and popularly noted. The newness of this middle class, scholars have argued, is based on the …
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Linguistic Regulation and Interactional Reality: A Sociolinguistic Study of Call Centre Service Transactions
… the practice, now widespread in the globalized service economy, of codifying and enforcing rules for employees’ use of language in service interactions with customers. Drawing on authentic service interactions from call centres in the UK and Denmark, and interviews and communication material …
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Kritische Erfolgsfaktoren der wertschöpfungsorientierten Strategie im industriellen Service 4.0
… 4.0 encompasses many changes in the industrial service economy as well. As a result of these changes, new business models are emerging in this economic sector. One of these, the value chain-oriented strategy, is based upon the typology of Bruhn et al. and is characterized by a high degree of …
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From lime kilns to art galleries: a historical anthropogeography of the Maine Coast City of Rockland
… of single industries have dominated Rockland's economy while its population has remained remarkably stable. Lime production, for mortar and plaster, was first, beginning with the earliest Europeans in the area in the eighteenth century and coming to its end in the 1930s. Shipping and …
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Vorbild USA? : das amerikanische Beschäftigungswachstum und einige Konsequenzen für die Bundesrepublik Deutschland
Die vorliegende Arbeit versucht in Verbindung von soziologischer, politik- und wirtschaftswissenschaftlicher Perspektive das amerikanische Beschäftigungswachstum um die Jahrtausendwende zu analysieren. Die Arbeit skizziert in einem ersten Anlauf das „amerikanische Beschäftigungswunder“, indem seine …
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There is no other land, there is no other life but this : an investigation into the impact of gender on social capital and resilience in four rural, island communities of British Columbia.
… social life of the community and the informal economy into beneficial social networks based on trust and reciprocity. In addition, their higher levels of education put them at the forefront of the new service economy with lower levels of unemployment and equal likelihood of self-employment, all …
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Coming of Age in Neoliberal New York
… feminist achievements, and advancing in the new service economy. Yet in reality, girls continue to face gendered base violence, sexism, and burdens of responsibilities. Through this lens, I examine how gender operates as an organizing principle in young people's lives today in the Lower East Side …
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Zoning for industry in a post-industrial era : the legacy and potential of Chicago's downtown planned manufacturing districts
… an economic development strategy focused on service-sector growth, and industrial employment in the Loop has declined precipitously. Fifteen PMDs continue to exist, however, and half are concentrated in the neighborhoods that ring the downtown. In 2014, Chicago's second-oldest steel mill, …
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Human population growth and the environment: the Africa perspective
… population dimensions, the manufacturing and services sectors, consumption, the practice of corruption, net trade and CO2 emissions can help understand the key driving forces of environmental impacts. The study used time series data 1960-2010 available for CO2 emissions on the basis of income …
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Waterfront spectacular
… thus enabling a more diverse and generative economy while meeting public demands for waterfront access and recreational space.