Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
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Showing 1 to 20 of 44 for “"self service"”.
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K3 Imagine : self-service bot
The Self-service bot is a project that was initially done in the fall of 2018 and is a chatbot that assists users in browsing and buying products through a messaging platform such as Facebook’s Messenger by using natural language. We took it upon us to improve the current version of this bot as …
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The self-service ice cream cabinet
Thesis: B.S., Massachusetts Institute of Technology, School of Industrial Management, 1958
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Understanding Muslim consumers' acceptance of self-service technologies
… adoption and to this practice in financial services. The thesis starts with an exploratory study involving some semi-structured interviews with religious scholars, in-depth interviews with bank consumers and a literature review in this study area. This led to the decision to base the study …
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Interactive Visual Self-service Data Classification Approach to Democratize Machine Learning
… the end user to perform data classification as self-service without having to rely on a machine learning expert. iv Interactive pattern discovery becomes challenging while dealing with large datasets with hundreds of dimensions/features. To overcome this problem, an automated classification …
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Work-based subjectivity and identity: assisted self-service in contemporary British retailing
… of particular work-based subjects in a specific service industry. The organization of the thesis reflects this two-fold division. Part one (chapters two, three and four) explores certain limitations in traditional approaches to the analysis of work identity within sociology and attempts to …
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A Maturity Model of Data Modeling in Self-Service Business Intelligence Software
<p>Although Self-Service Business Intelligence (SSBI) is continually being adopted in various industries, there is a lack of research focused on data modeling in SSBI. This research aims to fill that research gap and propose a maturity model for SSBI data modeling which is generalizeable between …
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Digital readiness and the adoption of self-service banking technologies in South Africa
… consumer decision making processes related to self-service banking technologies. Of particular importance, consumers’ choice behaviour related to adoption and usage patterns of banking channels become critical. Although past studies have looked at consumers’ adoption of self-service …
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Reducing the air travel hassle factor through self-service check-in process improvements
… one such change that is sweeping the industry. Self-service check-in devices were first installed by major network airlines in 1995 when Continental Airlines introduced the ETICKET machine. Others have since developed their own self-service products, while Continental has transformed its …
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From Informal Social Capital to Public (Self)-Service: Exploring Digital Civil Society in Post-2013 Ukraine
… but in vibrant cultures of informal mutual self-help in local and professional communities. My discussion suggests that, in the case of Ukraine, neither democratic governance nor the rule of law represents the sine qua non for an impactful civil society. To understand these cultures of …
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Applying Additional Self Service Methodologies to Commercial Aviation Baggage Handling: Is A Potential “Win-Win” Being Left on the Table?
… save money and at the same time provide a better service to their customers. On certain regional-jet flights, airlines handle carry-on baggage in a way that avoids many of the pitfalls that drive mishandled baggage claims on other flights. This paper investigates the feasibility of using this very …
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Applied psychology in human-computer interaction: the social impact of a virtual assistant's gender and human-likeness in self-service
… creation of a virtual assistant (VA) for use in self-‐service checkouts (SSCOs). Existing research investigating the impact of interface agents and avatars in virtual shopping, gaming, and teaching environments presents a range of findings, yet there is comparatively little investigating the …
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An assessment of customer retention with self-service technology: a comparative study between internet banking and mobile banking in Saudi Arabia
Self-service technology (SST) channels (i.e. Mobile banking; Internet banking) have been commonly adopted by banks in Saudi Arabia as a one of the main mechanisms to enhance the customer experience, satisfaction, and loyalty. By using such channels, customers will have an effective role in terms of …
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The impact on organisational performance as a result of investment in self-service technology within the South African financial services industry
The advent of self-service technology (SST) and the adoption thereof has occurred in many industries and sectors globally. The financial services and banking sector embraced the SST transformation and invested heavily into this channel including the South African industry. This study aims to …
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Reifegradmodellbasierte Implementierung von Self-Service Business Intelligence in deutschen Klein-, Mittel- und Großun-ternehmen – diskriminanzanalytische Untersuchung tech-nischer, organisatorischer und kultureller Unterschiede
Self-Service Business Intelligence (SSBI) promises to overcome the divide between IT and business and to enable data-driven decision-making. In practice, however, many companies struggle to harness this potential due to technical, organizational, and cultural barriers. Existing Business …
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Avaliação do teor de sódio e gordura em preparações servidas em restaurante do tipo self-service do município de João Pessoa, PB
… em refeições servidas em um restaurante do tipo self service do município de João Pessoa – PB, recorrendo a um estudo observacional descritivo para três preparações fixas: arroz branco, feijão carioca e galinha guisada. Acompanhou-se o processo produtivo das preparações citadas durante quatro …
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An Economic Analysis of Self Service Meat Marketing: A Study of the Application of the Theory of Innovation to A Development in Marketing
Made available in DSpace on 2014-12-05T21:03:44Z (GMT). No. of bitstreams: 1 0002711.pdf: 13394863 bytes, checksum: a18b14da9b00a0ad572ec0a98ad2b969 (MD5) Previous issue date: 1951
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Dishonesty and social presence in retail
The independent style of scanning and payment at self-service checkouts (SCOs) has resulted in areas for concern. The reduction of employee involvement may reduce the social presence perceived at a SCO. Social presence is when a user experiences the perception that there is another intelligence or …
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Airport Passenger Processing Technology: A Biometric Airport Journey
… Some of these technologies include automated self-service kiosks and bag tag, self-service bag drop-off, along with automated self-service gates for boarding and border control. These solutions can be integrated with biometric systems to enhance passenger handling. This thesis analyzes the …
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The Kiosk Culture: Reconciling The Performance Support Paradox In The Postmodern Age Of Machines
… formal instruction in how to interact with the self-service technology, you were likely able to accomplish your task (e.g., withdrawing or depositing money) as successfully as an experienced user. However, not so long ago, to accomplish that same task, you needed the direct mediation of a …
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