Global ETD Search
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Showing 1 to 2 of 2 for “"salesperson behavior"”.
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An Examination of the Influence of Consumer Motivation on Salesperson Appraisal and Emotional Response to Salesperson Behavior
… the consumer's cognitive appraisal of the salesperson and the consumer's subsequent emotional response. Of primary interest is the interaction between a consumer's motivation and a salesperson's behavior. A main thesis of this research is that a congruency mechanism operates between the …
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Mother-daughter selection of seventh grade girl's clothing store
… disagreement was expressed regarding desired salesperson behavior while agreement was indicated on return policies and lay-away procedures. (5) Daughters considered store catalogues "very important" sources of information for their apparel.