Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
Results
Showing 1 to 2 of 2 for “"restaurant work"”.
-
Waging a Living in Casual Dining Restaurant Chains
<p>Through in-depth interviews with 14 restaurant servers who worked in "casual dining" restaurant chains, this study explores service work and servers' perceptions of restaurant culture. Interactions between servers and customers are examined through the lens of servers' personal experiences. The …
-
Smiling Under the Mask: How Emotional Labor Shapes Restaurant Workers' Experiences during COVID
This study examines whether front-of-house workers' experiences of emotional labor affected their turnover intentions while working a food service job during COVID. To investigate, I asked a sample of 14 tipped workers and two general managers about their experiences working in restaurants during …