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Showing 1 to 2 of 2 for “"problem classification"”.
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Product usability and process improvement based on usability problem classification
… the identification and correction of usability problems, these problems remain an underutilized source of information. Insufficient guidance regarding the capture of usability problem data results in the loss of information during the problem reporting phase as problem reports are often vague, …
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An Exploration of End-User Critical Incident Classification
… data. The User Action Framework (UAF) is a classification scheme for usability problems that facilitates data analysis and reusability of information learned from one project to another, but is also reliant on expert interpretation of usability data, and classification can be difficult when …