Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
Results
Showing 1 to 4 of 4 for “"journey mapping"”.
-
E-Commerce Supply Chain Risk Mitigation and Online Sales Performance
… service areas, this study employs e-customer journey mapping. The resulting model proposes three major hypotheses, which are empirically tested using hierarchical multiple linear regression and further tested for robustness using binary logistic regression technique. A sample of 398 top retail …
-
A mixed-methods approach to mapping caregiver-reported paths of service delivery following early ASD concerns
… while a qualitative approach (patient journey mapping) was selected to capture the potential complexity of a subset of families’ experiences (prioritizing depth of understanding and family perspective). Results revealed a number of considerations for potential future use of these …
-
The Educational Abandonment of Black Disabled Youth and the Funds of Resistance that Sustain Them: A Family Ecological Analysis
… Using a combination of interviews and Education Journey Mapping, I collaborated with three of my former students, Kiara, Deshaun, and Savannah—now young adults—and their families, to learn about their schooling trajectories, affordances, and constraints from the time they were placed in my …
-
Transdisciplinary Evaluation of Telehealth Experiences of Diabetic Participants’ and Their Coaches’ in “Stopping Diabetes in Its Tracks” (Sdit) a Descriptive Mixed- Methods Customer Experience Map Journey
… and telehealth experience. A customer-experience journey map (CXJM) was then created of Stopping Diabetes in Its Tracks (SDIT), a transdisciplinary engineered system that delivers holistic diabetes prevention and management to inform equitable telehealth infrastructure development and virtual …