Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
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Showing 1 to 10 of 10 for “"interactive voice response"”.
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Interactive Voice Response Polling in Election Campaigns
Since the early 2000s, Interactive Voice Response (IVR) has become a widely popular method of conducting public opinion surveys in the United States. IVR surveys use an automated computer voice to ask survey questions and elicit responses in place of a live interviewer. Previous studies have shown …
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Working Memory, Search, And Signal Detection: Implications For Interactive Voice Response System Menu Design
… speech user interface practitioners assert that interactive voice response (IVR) menus must be relatively short due to constraints of the human memory system. These individuals commonly cite Miller's (1956) paper to support their claims. The current paper argues that these authors commonly misuse …
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Usability engineering of interactive voice responsive (IVR) systems in oral users of Southern Africa
… users. The OpenPhone project aims to design an Interactive Voice Response (IVR) health information system that enables people who are caregivers for HIV/AIDS infected children to access relevant care-giving information by using a telephone in their native language of Setswana in Botswana, …
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Measuring success in dental practice using patient feedback - a feasibility study
… elicited from seven volunteer practices using Interactive Voice Response (IVR) methodology. A concise question set was designed to cover aspects of care, which the literature suggested were most important to patients. Three questions which allowed patients to self assess important aspects of …
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Clarifying Survey Questions
Although comprehension is critical to the survey response process, much about it remains unknown. Research has shown that concepts can be clarified through the use of definitions, instructions or examples, but respondents do not necessarily attend to these clarifications. This dissertation presents …
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INITIAL VALIDATION of the REMOTE TELEPHONE-BASED DAILY INSTRUMENTAL ACTIVITIES of LIFE (T-DIAL) to ASSESS FUNCTIONAL CAPACITY in OLDER ADULTS
… completed the T-DIAL task, which utilized interactive voice response technology to simulate a bank phone menu to dispute a fraudulent charge. Participants also completed a telephone-based neuropsychological battery, two everyday functioning assessments, and questionnaires (e.g., mood). …
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The Role of Health Literacy in Intervention Engagement, Teach Back Performance, and Perceptions of Intervention Components
… teach back method or teach to goal approach and interactive voice response (IVR) technology. These strategies hold promise as a means of improving health literacy and reaching vulnerable, low health literate populations, but these strategies have not been widely explored in the literature …
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Using the Theory of Planned Behavior to Understand Drink Choices in Southwest Virginians
… including small group sessions and interactive voice response (IVR) technology was explored. Methods: A total of 8 focus groups were completed with 54 participants. Each focus group took place with residents from one of the 11 identified rural Southwest Virginia counties. Four focus …
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Application of The Theory of Planned Behavior in a Randomized Control Trial Targeting Sugar-Sweetened Beverage Intake and Physical Activity in Southwest Virginia
… three classes, one teach-back call, and 11 interactive voice response (IVR) calls. The primary aims of this secondary analysis of Talking Health are to 1) determine if single-item TPB indicators are correlated with multi-item TPB scales for SSB and PA; 2) examine how baseline TPB variables …