Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
Results
Showing 1 to 20 of 36 for “"employee empowerment"”.
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Employee empowerment in luxury hotels in East Malaysia
Employee empowerment is a western-centric management philosophy which is commonly perceived as an effective means to boost service quality and operational productivity in the context of the hotel industry. However, the most effective methods for empowering hotel employees in different cultures and …
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Employee empowerment and customer satisfaction: an investigation from a UAE banking-sector perspective.
This study explores the relationship between the empowerment of front-line employees and service quality (in terms of customer satisfaction) in the United Arab Emirates (UAE) banking industry. The UAE banking industry is a sector in which minimal research has been published. The connection between …
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Employee empowerment practice for sustainable manufacturing performance: mediating role of quality of work life
… adaptation that significantly reshaped employee work practices. The literature on identification of the employee work practice that can enhance sustainable manufacturing performance is limited. Literature identified employee empowerment practice not only enhances sustainable …
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Antecedents of employee extra work effort: The importance of employee empowerment and organizational commitment
… of a large sample of public and private sector employees in Tucson, Arizona, to reveal the determinants of employee extra work effort. Extra work effort is defined as those actions benefitting their employer performed by employees for which employees are not explicitly compensated. The current …
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An Investigation of Employee Satisfaction and Employee Empowerment Specific to On-Site Supervisors in the Residential Construction Industry
<p>Employee satisfaction and empowerment are vital elements to businesses in most industries. The construction industry has various types of employees, ranging from managers and executives to on-site supervisors and laborers. This study was conducted to obtain a greater understanding about the …
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An Investigation of the Antecedents and Consequences of Affective Commitment in a U.S. Hospitality Organization
… antecedents include organizational commitment to employees, perceived organizational support, employee empowerment, and job satisfaction; the consequence is represented by employee perceived service quality. Previous studies suggest that affective commitment has positive effects on employees' …
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Design and Empirical Analysis of a Model of Empowering Leadership.
Mid-level leaders are often expected to implement employee empowerment initiatives, yet many do not have a clear understanding of how to empower employees. To address this issue, a model of empowering leadership was developed. The model presents specific, actionable behaviors that a leader should …
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Impact of Employees Empowerment on Organization Performance: A Case Study of Government Procurement Service Agency
… research investigated the relationship between employee empowerment and performance in the public sector, a case study of Government Procurement Services Agency. To reach these objectives, previous researches suggested that companies must implement motivational personnel practices; in …
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Dynamics of Corporate Entrepreneurship in Technology Companies: A Study of Strategic Practices and Governing Frameworks Shaping Entrepreneurial Ecosystems
… these established tech firms. Amazon emphasizes employee empowerment and strategic acquisitions, Google focuses on "moonshot" projects and external partnerships, while Microsoft prioritizes internal hackathons and cultural transformation. This study provides a comprehensive understanding of …
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Propensity for participative decision making as an enabler of strategic agility
… decentralized decision making, and employee empowerment. The practical implications of strategic decisions and choices must be understood by managers as the decisions managers make can have significant consequences for the organisations ability to respond to environmental change and …
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Influence of trust on sharing of knowledge in a cross-cultural working environment
… organizational culture, managerial support, employee empowerment, motivation and organizational rewards, organizational justice and organizational resources are the major organizational antecedents to KS and (7) Interpersonal trust, intention and attitude towards KS, self-efficacy, …
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Vuca’s Effect on Burnout: Insights From the Technology Industry
… Ambiguity (VUCA) on self-reported burnout among employees in the technology sector. A total of 440 participants were recruited from across the United States to complete a survey measuring their Perceived VUCA Exposure and self-rated level of burnout and mental health. Descriptive statistics, …
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Perceptions of organizational culture of a multi-campus community college district: mixed methods in concert
… data collected by surveying all full-time employees utilizing the Organizational Culture Assessment Instrument (OCAI) and through 10 personal interviews. OCAI results indicated that employees perceived the current overall culture type as predominantly Clan and Hierarchy, the preferred …
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32 in '44: A management and environmental study of submarine construction at Portsmouth Navy Yard during World War II
… innovative management techniques that included employee empowerment, small teams, and mass production techniques to the extent that they could be applied to submarine construction at the time, the shipyard delivered submarines at unprecedented rates.</p><p>There were downsides to the shipyard's …
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Creating Good Jobs in Automotive Manufacturing
… turnover rate they are experiencing, with some employee segments as high as 38%. Specifically, we dive into the dynamics of the Trim & Chassis Department, which has the highest employee turnover in the manufacturing plant, in order to identify how effectively Nissan is meeting employee needs, …
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An Exploratory Model of the Relationships between Empowerment, Job Involvement, Job Satisfaction, Organizational Commitment, and Customer Orientation in the Hospitality Industry
… premise of the study that a customer-oriented employee has a critical role in enhancing service quality, little research has investigated the antecedents of the customer orientation construct. The objective of this study was to develop a theoretical model of customer orientation, and to test …
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Service Recovery through Empowerment: HRM and Performance in the Hotel Sector
… human resource (HR) practices, management style, employee empowerment and service recovery performance (SRP) in the three to five-star hotel sector in Sri Lanka. Because service recovery refers to how firms respond to service failures, this study focuses on the SRP of employees. Both qualitative …
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The role of entrepreneurial leadership on the business performance in small medium and micro enterprises in Vhembe District, Limpopo Province
… decision-making, innovation orientation, employee motivation, and risk management. The study selected 16 participants through purposive sampling to ensure diverse perspectives and experiences were represented. Data collection was conducted through interviews, and data presentation and …
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An investigation of employee relations management and its effects on employee performance at the Namibian Correctional Service
This research investigates the effects of Employee Relations Management (ERM) on employees' performance at the Namibian Correctional Service (NCS). The study was conducted at the Correctional Facility for the district of Windhoek, known as Windhoek Correctional Facility (WCF). The main ERM …
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In search of well-being in the workplace: Exploring the emancipatory potential of participatory action research
The co-optation of employee empowerment discourses by organisations seeking to maximise performance have been argued to contribute to the intensification of control rather than enhancing real employee participation in employment decisions. I challenge the inevitability of such co-option and set out …
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