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Showing 1 to 1 of 1 for “"customer training"”.
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Naturalistic Inquiry: An Appropriate Method for Evaluating Customer Training A Case Study of a Computer System Value-Added Reseller
… inquiry as an appropriate method for evaluating customer training. The study's scope was limited to computer system value-added-resellers (VARs). Four research questions were identified, each addressing the use of naturalistic inquiry in this setting. Case study methodology was selected as the …