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Showing 1 to 1 of 1 for “"customer satisfaction in higher education"”.

  1. Deconstructing Concepts of Student Satisfaction, Engagement and Participation in UK Higher Education

    … thesis argues that established models of student satisfaction in higher education fail to take into account the contribution that students make towards their own learning and satisfaction and postulates a holistic model of student satisfaction. This thesis also highlights that student satisfaction

    oxford-brookes Repository record for Deconstructing Concepts of Student Satisfaction, Engagement and Participation in UK Higher Education (opens in a new tab)