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Showing 1 to 2 of 2 for “"customer readiness"”.

  1. End-to-End (E2E) solutions: an exploration of value conversion contingencies in a developing country

    … Resources, Software Misfits, Integration, Customer Readiness, Information Infrastructure, IT Infrastructure and Regulatory Environment.

    unsw Repository record for End-to-End (E2E) solutions: an exploration of value conversion contingencies in a developing country (opens in a new tab)

  2. Examining the Impact of Customer Digital Literacy and Artificial Intelligence Literacy on the Adoption of AI-Enabled Mobile Banking Services

    … banks worldwide have paid less attention to customer competency in adopting platforms such as AIMB. Prior studies have predominantly emphasised system performance and organisational readiness, overlooking customer digital literacy (DL) and AI literacy (AIL) as determinants of adoption. This …

    otago-polytech Repository record for Examining the Impact of Customer Digital Literacy and Artificial Intelligence Literacy on the Adoption of AI-Enabled Mobile Banking Services (opens in a new tab)