Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
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Showing 1 to 20 of 75 for “"crisis communication"”.
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The impact of social media on crisis communication
… was to examine the impact of social media on crisis communication. To evaluate this impact, a case study method was utilized examining the crisis communication response of the Deepwater Horizon Oil Spill on April 20, 2010. This study focused on the response of the responsible party, British …
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A Values-Affirmation Model for Higher Education Crisis Communication
… required the University of Virginia to engage in crisis communication, to respond to a chaotic situation in the hopes of restoring order and regaining legitimacy through the use of appropriate discourse. Although a university is required to craft and deliver a public response to crisis situations, …
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Social media's impact on higher education crisis communication plans
… see if university officials modified established crisis communication plans to better respond to messages and rumors on social networking. Two of the crises dealt with safety issues and two were reputational crises designed to discredit the institution. Four communication professionals were also …
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Resilient Communication : A New Crisis Communication Strategy for Homeland Security
Current crisis communication plans and guidance at all levels of government focus almost exclusively on communication during a crisis, rather than a comprehensive approach that also addresses the timeframe well before and well after a disaster. Furthermore, existing crisis communication strategy …
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Crisis communication in the wake of the storm: Derecho 2020
1 PDF file (xiii, 171 pages)
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Understanding the use of crisis communication in Clery Act compliance
1 PDF file (vii, 76 pages)
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Wrestling With Crisis Communication: WWE's Scandals and Public Relations Strategies in 2015
This project examines an intersection of organizational rhetoric, professional wrestling and social media. Professional wrestling, like many other sports, is rich with scandal. Steiner makes a scholarly inquiry into how World Wrestling Entertainment (WWE) and in particular Seth Rollins, Bill …
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Crisis communication planning and management at higher education institutions in KwaZulu-Natal
Submitted in partial fulfillment of the requirements for the Master in Technology: Public Relations Management, Durban University of Technology, Durban, South Africa, 2010.
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Toward Extended Situational Crisis Communication Theory: Include Visuals, Prior Performance, and Framing Devices
… visual contents have been largely ignored in crisis communication research, leaving the crisis managers to devise strategic crisis responses and deal with a crisis without sufficient research evidence. Responding to a recent research call to fill the gap, this dissertation conducts a 2 …
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A Phenomenological Study of Crisis Communication During Covid-19: A Corporate Executive Perspective
… study is corporate executives’ employee-oriented communication involvement, communication practices, and communication plan outcomes during the lived experiences of the COVID-19 crisis. The study’s research setting is a global Fortune 500 organization domiciled in the United States. Literature …
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An assessment of crisis communication at selected car manufacturing companies in Gauteng, South Africa
… Sciences Specialising in Public Relations and Communication, Durban University of Technology, Durban, South Africa, 2022.
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CRISIS COMMUNICATION IN THE UKRAINE-RUSSIA CONFLICT: USE OF FACEBOOK BY UN HUMANITARIAN ORGANIZATIONS
… platforms as a means for managing their crisis responses. Through a content analysis of 355 posts concerning the Ukraine-Russia conflict made by five large UN humanitarian organizations between February and May, 2022, on their official Facebook pages, this study investigated …
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Genre criticism : an application of BP's image restoration campaign to the crisis communication genre
… disaster, by providing a case study of crisis communication. Although there were a number of crisis responses from BP throughout the course of the oil spill, the primary crisis response crafted by BP was an image restoration campaign which premiered in early June 2010. This campaign, …
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The application of Facebook to crisis communication management : a case study of Malaysia airlines
… is being jolted more increasingly by news of crisis and chaos happening globally; from natural disasters to man-made catastrophes, political revolutions and terrorism to economic woes and corporate crisis all making the headlines. Technological innovations like the social media plays a huge …
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Culture and crisis communication : the use of intercultural communication in public relations crisis management planning
… issue of culture into the planning process for crisis management. The research used a case study method with unstructured interviews conducted via email, phone and in person, and focused on the U.S. and Japan. Four of the interview subjects were established public relations professionals with …
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Catastrophic crisis communication: a study of hospital crisis planning following the September 11, 2001 terrorist attacks
… States were prepared to respond to catastrophic crisis situations and find out if hospitals have changed or improved crisis plans since the September 11, 2001 terrorist attacks.</p> <p>To examine preparedness and improvement of crisis plans since September 11, 2001, the researcher employed …
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A Discourse Analysis of Crisis Communication from the Canadian Federal Department: Environment and Climate Change Canada
… risk, authority, and institutional identity in crisis communications from 2011 to 2021. Using James Paul Gee's (2011) discourse tools, I analyze federal messaging to understand how ECCC frames environmental risk, asserts credibility, and guides public response. These aspects are studied through …
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