Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
Results
Showing 1 to 10 of 10 for “"confirmation theory"”.
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Problems in confirmation theory.
Thesis: Ph. D., Massachusetts Institute of Technology, Department of Humanities, 1969
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Social media performance of user generated content and its relationship with conspicuous consumption: through the lens of the expectation confirmation theory
… was done through the lens of the Expectation Confirmation Theory (ECT), as Social Media Performance is posited to follow an Expectation Confirmation Theory framework, in which SNS users are either satisfied or dissatisfied depending on their subjective evaluation of performance. A conclusive, …
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Employee wellness coaching as an interpersonal communication intervention: exploring intervention effects on healthcare costs, risks, and behaviors
… impact on client healthcare outcomes, (2) apply confirmation theory to this context in order to provide an explanatory framework to better understand the communication mechanisms that underlie this intervention, (3) identify the various topics that are discussed during wellness coaching sessions, …
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Institutional Satisfaction with Online Program Management (OPM) Providers
… quantitative study utilizes Oliver’s expectation confirmation theory to understand why institutions may be satisfied with their OPM provider. The survey brings in responses from a variety of Carnegie institutional types and various positions within institutions to understand which variables …
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Determinants of customer satisfaction toward mobile banking : a case study of Bank Khartoum in Sudan
… These results offer empirical support for the Theory of Planned Behavior (TPB), Expectation-Confirmation Theory (ECT), and SERVQUAL model in a conflict-affected, developing economy context. The findings contribute to the literature by providing a new understanding of customer experience and …
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The process and dimensions of family member marginalization: A mixed-method construct explication
… organizational studies (i.e., social identity theory, social network theory), family studies, and interpersonal communication (i.e., hurt, confirmation theory) literature to understand how marginalized family members, or "black sheep," come to live at the edge of their families. In some …
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Mismatch? Was Banken glauben und Kunden erwarten: eine empirische Studie ausgewählter Schlüsselfaktoren der Kundeninteraktion & -bindung entlang digitaler Customer Journeys am Beispiel deutscher Retailbanken
… satisfaction and loyalty using the Expectation Confirmation Theory (ECT). The research aims to understand how well customer expectations are met and how this influences their satisfaction and engagement. By examining the interaction between expectations, perceived performance, and satisfaction, …
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An assessment of customer retention with self-service technology: a comparative study between internet banking and mobile banking in Saudi Arabia
… acceptance model (TAM) and expectation confirmation theory (ECT). This was also extended by adding perceived risk and culture as external factors. The positivist quantitative research approach was adopted in the current study to test the conceptual model and research hypotheses. The …
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The Case for Quantum State Realism
… using methods borrowed from quantum field theory and based on John S. Bell’s concept of ‘local beables’. If the quantum state is interpreted subjectively, then the probabilities it associates with experimental outcomes are themselves subjective. I address the prospects for developing a …
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The online student experience: An exploration of first-year university students’ expectations, experiences and outcomes of online education
… combines and builds upon Constructivist Learning Theory (Lesgold, 2004; Richardson, 2003), Expectation-Confirmation Theory (Bhattacherjee, 2001), and Kember’s Longitudinal-process Model of Drop-out from Distance Education (1989), to form a holistic and student-centred understanding of the OSE, …