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Showing 1 to 1 of 1 for “"company wrongdoing"”.
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Punishing the Guilty and the Guiltless: An Investigation of Consumer Deviance Inspired by Company Wrongdoing
… ranging from mild acts such as verbal abuse of company employees and not reporting billing mistakes, to criminally punishable behavior such as price-switching and shoplifting (Tian and Keep 2002). But what marketplace experiences prompt consumers to engage in such deviance and what can explain …