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Showing 1 to 2 of 2 for “"charles perrow"”.
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Troubleshooting interactive complexity bugs
… term “interactive complexity” was introduced by Charles Perrow in his famous book Normal Accidents: Living with High-Risk Technologies [1]. He used the term to describe the interacting tendency of systems with large number of components. He argued that, in systems with large number of components, …
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Sony Pictures and the U.S. Federal Government: A Case Study Analysis of the Sony Pictures Entertainment Hack Crisis Using Normal Accidents Theory
<p>In this case study, I analyze the 2014 North Korean computer database hack of Sony Pictures Entertainment (SPE), a serious national security crisis of cyberterrorism. I utilize Normal Accidents theory as a lens, to help explain how the accident within one system (SPE) and later crisis lead to …