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Showing 1 to 2 of 2 for “"channel addition"”.

  1. Consumer behavior in a multichannel context and its managerial implications

    … four papers. Two papers are concerned with multichannel customer behavior: (a) drivers of competitive webrooming and (b) profitability effects of offline channel additions. The remaining two papers deal with consumer reactions towards different website cookie notifications.

    qucosa-diss

  2. Cross-channel integration

    … substantially. Retailers have developed multichannel strategies and, in particular, have integrated their offline channels with online channels. Such an integration of offline and online channels is associated with the concept of cross-channel integration. This cumulative dissertation aims to …

    qucosa-diss