Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
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Showing 1 to 6 of 6 for “"automotive service"”.
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Does Automotive Service Excellence (ASE) Certification Enhance Job Performance of Automotive Service Technicians?
The purpose of this study was to determine if Automotive Service Excellence (ASE) certification of automotive service technicians in independent dealerships enhanced job performance. Descriptive survey methodology was used to gather information for 100 automotive technicians (50 ASE-certified and …
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Benefits of Student Certification: A Study of Automotive Service Managers
… or subject. This study looks specifically at the automotive industry's Automotive Service Excellence (ASE) certification. The primary research question is: Is there a perceived benefit of ASE certification? In addition, two subset questions are explored. The first subset question is (1) Does the …
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The Adoption and Use of Electronic Information Resources by a Non-Traditional User Group: Automotive Service Technicians.
… use of information resources. As a result, the service trades have "professionalized," adopting more rigorous academic standards and developing ongoing certification programs. The current paper deals with the acceptance of advanced electronic information technology by skilled service personnel, …
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Operations management model for automotive service workshops in Peru: service level improvement through lean manufacturing and SLP
[The automotive repair SME sector in Latin America faces persistent operational challenges that hinder its efficiency and competitiveness. Prior studies have explored Lean methodologies and Systematic Layout Planning (SLP) in large-scale industries, leaving a gap in the adaptation of these tools …
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A post-structural analysis of perceptions and experiences of continuity and change within the UK automotive supplier base
Firms acting as suppliers to the British automotive industry have a long history of so doing, with some evidencing histories that predate even the invention of the motor car. In exploring the challenges faced by the descendants of these firms in the 1990s, a review is undertaken of the bodies of …
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Gulf Oil Express. “Servicio de Mecánica Ligera”
El presente trabajo está basado en el estudio de Juan Pablo Lena “Investigación de Mercado – Centros de servicios de Mecánica Ligera” Toma como punto de partida la necesidad insatisfecha planteada por los consumidores (propietarios de vehículos de 3 a 15 años de antigüedad) y a partir de ahí se …