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Showing 1 to 1 of 1 for “"Voice-mediated Communication"”.

  1. Giving Smart Agents a Voice: How a Smart Agent's Voice Influences Its Relationships with Consumers

    Advances in speech recognition and voice synthesis software now allow "smart agents" (e.g., voice-controlled devices like Amazon's Alexa and Google Home) to interact naturally with humans. The machines have a skills repertoire with which they can "communicate" and form relationships with consumers …

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