Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
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Showing 1 to 20 of 190 for “"Total quality"”.
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Accounting for total quality management
… organisations, two of which had implemented total quality management (TQM), and one in which a TQM implementation was unsuccessful. The effects of this organisational change on accounting systems and accountants were also examined. Ethnographic research was carried out in the three …
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Total quality management at AT&T
Thesis (M.S.)--Massachusetts Institute of Technology, Sloan School of Management, 1995.
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Total Quality Management: Bridging Theory to Practice
… of this study was to evaluate the practice of Total Quality Management (TQM) in an organizational culture using Deming's System of Profound Knowledge (1993) as a construct that combines the philosophical and methodological dimensions of TQM. As with TeleServices Resources (TSR), the evaluative …
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Total quality leadership at Supervisor of Shipbuilding
Thesis (M.S.)--Massachusetts Institute of Technology, Dept. of Ocean Engineering, 1994.
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The implementation of total quality management in China
… have found that it is imperative to develop quality management systems that will continuously improve the quality of their products, simply in order to survive. Total quality management (TQM), a term widely accepted as a new management philosophy which was developed based on the management …
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Introducing total quality management : a change in management ideology
<p>Total Quality Management (TQM) is a phenomena of the eighties. According to Pascale (1990), it has received more publicity than any other management innovation. Its level of popularity seems only to be rivalled by the variety of ways it manifests itself to managers and academics.</p> <p>This …
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Implementing Total Quality Management in a College of Business
… are involved in what is commonly referred to as total quality management (TQM). Implementation and associated research have primarily been focused in the business community; however, over the past decade, faced with dwindling enrollment and increased competition, the educational community has …
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Supervision and total quality education in KwaZulu-Natal secondary schools
… leadership ware also explored. The concept of Total Quality Education Management (TQEM) was explicated in an attempt to customise initiatives by business management. This was followed by models of supervision, and how these synchronise with some educational laws, policies and regulations. Thus, …
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Total quality management and drinking water quality: The Waikato experience
Drinking water quality is a matter of concern in New Zealand. The quality of many New Zealand water supplies has been unsatisfactory as shown by the grading conducted since 1960 by the former Board of Health. In 1991, a quarter of the supplies surveyed failed to meet the Department of Health's …
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Strategic Management in Improving Total Quality in Bahrain’s Public Sector
… determined the strategic management in improving total quality in Bahrain’s public sector. More specifically, the concerns of this study were: 1) the demographic characteristics of the respondents in terms of gender, nationality, number of years in public sector, category of specialisation, …
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Diffusion of Total Quality Management: An Organizational Self-Production Perspective
<p>American industries are in the process of a quality revolution. Most companies are busy implementing Total Quality Management (TQM) programs. However, the experience of both Japanese and American companies indicates that successful TQM implementation depends on an understanding of implementation …
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Patient Satisfaction and Total Quality Management: An Analysis of Customer Feedback
… is an area of renewed interest related to quality of care and total quality management (TQM). Some patient satisfaction surveys provide narrative comments as well as empirical data about quality of care. Though numerous studies report empirical data, only one study was found which examined …
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Development of Total Quality Management framework for Libyan health care organisations
… is to meet the need of the individual at high quality, and improve the performance of the healthcare system. The quality here is what the patient receives with regard to excellent and safe medical and health services. According to the available literature and based on the author’s many visits …
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Impact of total quality management practices on innovation in service organizations
… It has been proven that implementing Total Quality Management (TQM) system enhances innovation and its process through its practices. Many studies have investigated the relationship between TQM and innovation and mostly not in service organizations context. This study investigates the …
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Principal factors affecting senior management culture change for total quality metamorphosis
… of the thesis was to identify the major Quality parameters and key success factors worldwide (assigned as "whats") that are necessary to bring about change in the senior Management culture towards leadership in Quality, and in addition, the factors (assigned as "hows") affecting the …
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