Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
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Showing 1 to 2 of 2 for “"Toerisme"”.
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Towards a spectator loyalty model for soccer clubs in South Africa
Understanding loyalty in marketing is important as it can enable soccer clubs to manage the impact on fostering vital spectators and communities support for the sport industry. More importantly, soccer club managers need to understand the importance of spectators in growing the success of their …
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Service quality management in conference tourism : expectations versus delivery
The primary objective of this study was to determine service expectations of conference delegates in relation to the service delivered at Quest Conference Estate. This objective was achieved by firstly analysing service quality in terms of the expectation of service delivery prior to attending a …