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Exploring poor outcomes from quality assurance programs – An analysis based around the concept of Mechanisms and The Theory of Constraints (TOC) Thinking Process (TP)

Al-Hameed, Layla M. M. B.Edith Cowan University, Research Online, Perth, Western Australia2018

… advantage, improve the quality of their processes and products, and enhance profitability through attaining such accreditations. ISO accreditations have also been used to ensure compliance with market requirements (Williams, 2004). However, a major challenge in implementing these …

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