Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
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Showing 1 to 3 of 3 for “"Telecoms industry"”.
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A Future Archaeology of the Mobile Telecoms Industry.
… future is made in everyday practices inside the industry, and how this future might be made otherwise. The research draws on Donna Haraway's method of 'interference' into the making of technoscientific knowledge. Rather than simply critique the future of the mobile telecoms industry, the thesis …
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An investigation of the influence of social CRM on brand reputation and brand loyalty in developing country : evidence from the Nigerian telecoms industry
… has suggested that for the telecommunication industry, the transition and re-engineering of telecom operations and processes into being customer-centric has not been generally smooth. In the centre of the argument and criticism is that the needs and expectations of the customers are constantly …
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Essays in Industrial Organization
… welfare losses. Using data from the airline industry I study a well-known puzzle in the literature whereby incumbent firms decrease fares when Southwest Airlines emerges as a potential entrant, but is not (yet) competing directly. In the first essay I describe this so-called Southwest Effect …