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Showing 1 to 1 of 1 for “"Supervisor Citizenship Behavior"”.
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Using Critical Incidents: The Development of a Behaviorally Based Training Program for Supervisor Citizenship Behavior and Feedback Skills
<p>It has been argued (Greer, 2013) that supervisors are a critical component in organizational effectiveness. Supervisors are required to hold many roles within the organization (Evans, 1965). Specifically, employees often see supervisors as representatives of the organization, while the …