Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
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Showing 1 to 18 of 18 for “"Soft systems methodology (SSM)"”.
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Integrating project management and change management to reduce information and technology (it) project failure. A soft systems methodology (ssm) enquiry into a failing it project at UNHCR, South Africa.
… skill of communication using an appropriate methodology to see if this will bring about an improvement to the problem situation. Design/methodology/approach – The study takes an Action research approach, where the researcher is also a participant, using Soft Systems Methodology (SSM) to …
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Defining the human resource processes required to support world class manufacturing
The aim of this project was to use soft systems methodology (SSM) in an industrial environment to tackle an unstructured problem. An agreement was made with a local company that the project would be of benefit both to them and the author. Whilst the aims of the project were initially defined (see …
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A model for the evaluation of location based services in South Africa based on soft systems methodology and the process-outcomes model
… process of inquiry. In most cases, evaluation methodology can be classified as either fundamentally holistic or reductionist in its approach. This dissertation argues that both holistic and reductionist thinking need to be applied to the evaluation of complex phenomena, and develops theory in …
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The application of knowledge based systems to the abstraction of design and costing rules in bespoke pipe jointing systems
… and cost estimation of bespoke pipe jointing systems. An overview of the problem domain is provided and the findings from a literature review on knowledge based systems and applications in manufacturing were used to provide initial guidance to the research. The overall investigation and …
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Exploring Indonesia's Capital City Relocation As a Model for Multidimensional Conflict Resolution
… survey data, land-use/land-cover change assessment, and Soft Systems Methodology (SSM). SSM tools, including rich picture analysis, CATWOE, Root Definition, a Conceptual Activity Model, and 3E indicators, were employed to compare normative governance assumptions with empirical conditions in …
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The role of trust in relation to how quality in mental health services is perceived : a critical systems thinking approach
… out within an overarching framework of Critical Systems Thinking (CST), using a modified form of Soft Systems Methodology (SSM) (Checkland and Scholes, 1990; Checkland and Poulter, 2006) to structure the process of gathering information regarding perceptions of service quality, communication …
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Exploring the applicability of a continuous improvement philosophy to a ‘self-improving school-led system’
… in a interpretivsit paradigm and used a Soft Systems Methodology (SSM) approach to explore the dynamics of school improvement within compulsory education due to the complexity of this HAS. This inductive process reveals a congruence of elements associated with CSFs of CI within a …
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Locally Identified Solutions and Practices: a critical realist investigation into the processes of social innovation in the context of neighbourhood policing
… by what mechanisms and in what contexts does the methodology called Locally Identified Solutions and Practices (LISP) applied to neighbourhood policing work as a socially innovative community engagement process in neighbourhood policing?’<br/><br/>The research used a critical realist & systems …
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Young offenders and the Criminal Justice System: a systems science approach to evaluating and improving Metropolitan Police Service policy toward young offenders
The research reported here is concerned with a systems science approach to evaluating and improving Metropolitan Police Service (MPS) policy toward young offenders from 1992 to 1999. The MPS were concerned at the cost effectiveness of their policy and procedures toward young offenders, and the role …
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Knowing through narratives: the role of knowledge within the technological innovation process in the UK upstream oil and gas industry.
… which was developed by integrating elements of Soft Systems Methodology (SSM) with narrative schema. A hypertextual system was also developed to determine how the explicit knowledge of the actors within the innovation process could be codified and transferred. The findings identify six …
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Innovation of a design method (MoIST) that incorporates non-traditional 'soft' systems science into traditional 'hard' information systems design
… research explores ways of making the information systems development process more effective. The thesis documents an original design method. This is the method of incorporating Systems thinking into Information Systems Design (MoIST). The thesis demonstrates that MoIST improves information systems …
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Enterprise Performance Management in High-Tech Engineering: Developing a Holistic Model
… factors as well as technology, the thesis uses Soft Systems Methodology (SSM). This is an approach to system analysis that is suitable for dealing with complex phenomena that involve people. By using the approach of SSM, this research provides a different perspective on EPM than that found in …
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Urban facilities management as a systemic process to achieve urban sustainability in South Africa
… via the application of sustainable community assessment/rating tools which have seen increased popularity amongst urban planners and developers over the past decade. This study investigates the efficacy and applicability of this approach to urban sustainability, particularly within the "developing …
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Developing information systems technology within NHS wound clinics: an evaluation
… with criticism of design i information systems research (ISR) is the difficulty in integrating the different human and technical elements. Activity Theory (AT) has been proposed as a means of overcoming this by providing single theoretical framework able to represent relevant factors …
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In search of Actionable Insights for Successful Information Dissemination to Rural Small-Scale Farmers by Extension Workers: A Case Study of the Omaheke Region in Namibia
… in extension services can be understood as soft problems related to Knowledge Management (KM). Soft Systems Methodology (SSM) was therefore used as the method of inquiry for this study. The boundaries of this study are limited to extension workers (agricultural technicians) and small-scale …
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Dynamic Criticality Analysis of Industrial Assets and System
… the effectiveness of the maintenance decision. A methodology and its associated models, which can be used to understand and exploit the dynamicity of assets in order to optimise prioritisation decisions, is presented. A Scenario-based Weighted Sum Method (SWSM) model is developed in this thesis to …
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Open Source Hardware for Human Development
… record computer system, solar electrification systems, irrigation) and related knowledge (education, operation and maintenance instruction) are those valuables being transferred. The benefits of technology are specific to each economy, and dependant on how quickly technology is adapted and …
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The implementation of an information system
In the modern world information systems (I-S.) allow businesses to change and restructure in order to meet the demands placed on them by the dynamic world. In the past, because change was not required, organisations evolved into rigid structures which meant that change was problematic.<br/><br/>The …