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Showing 1 to 1 of 1 for “"Socially Responsible Customers"”.

  1. The Evaluation of Service Quality by Socially Responsible Customers

    The socially responsible customer segment is growing. Increasingly, customers are concerned about social, political, and environmental issues. These concerns have been shown to affect their attitudes towards the quality of goods and services as well as their buying behaviors. Nevertheless, there is …

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