Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
Results
Showing 1 to 8 of 8 for “"Service supply chain"”.
-
Service supply chain management : a hierarchical decision modeling approach
A Service Supply Chain (SSC) may be described as a network of service provider facilities (in-house or outsourced), each of which is able to process one or more service tasks on an as needed basis. Two key characteristics of a SSC are (i) the business service is decomposable into several sequential …
-
The impact and dynamics of centralization in supply chain decision-making
Companies with a corporate supply chain department and multiple business units use one of two methods for their supply chain decision-making: centralized decision-making where supply chain decisions are made at the corporate level by the central supply chain department or decentralized …
-
The impact of installed base and machine failure prediction on spare parts forecasting and inventory planning
… of spare parts inventory levels and in-stock service performance. We find that as long as the true positive rate (TPR) and false positive rate (FPR) have different values, our model is able to hold a lower average inventory while providing a higher level of service. Additionally, as the …
-
Enhancing the customer service experience in call centers using preemptive solutions and queuing theory
The security alarms services market in the United States delivers hardware equipment and services to homeowners and businesses to help monitor and enhance personal property protection. Customer satisfaction via wait time reduction, first call resolution, and cost minimization are key drivers of …
-
The Rise of Platform Game Work in China
… encompasses a broad range of online video game services, such as live game streaming, paid boosting, and game companion that match customers’ demands with workers who provide entertainment or assist play via digital platforms. China’s rapidly evolving video game service industry is the largest …
-
Data-Driven Decision Making in Operations Management
… a selection of challenging emerging problems in supply chain and other business operations. In the first module of the thesis (Chapters 2 and 3), we invent reinforcement learning methods with provable optimality guarantees for inventory management problems. The challenge in the inventory problems …
-
Green supply chain management in the pharmaceutical sector: an investigation in the UK context
The key focus of this thesis is to explore Green Supply Chain Management concepts (e.g., green practices, green drivers, green barriers and green performance measures) in the pharmaceutical sector. It considers a synthesized understanding of Green Supply Chain Management practices in terms of …