Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
Results
Showing 1 to 20 of 44 for “"Service level agreement"”.
-
Characterizing and improving the service level agreement at Amazon
Amazon's Service Level Agreement (SLA) is a promise to its customers that they will receive their orders on time. At the Fulfillment Center (FC) level, the SLA is based on the capability to fulfill open orders scheduled to ship at each departure time. Each center's capability depends on a complex …
-
Contribution to Agents-Based Negotiation and Monitoring of Cloud Computing Service Level Agreement
… to face meetings to negotiate and establish a Service Level Agreement (SLA); thus automated negotiation is needed to establish SLAs between service providers and consumers with no previous knowledge of each other. In this thesis, I propose, an Automated Cloud Service Level Agreement framework …
-
Útvistunarsamningar : ritun heildstæðra útvistunnarsamninga og æskilegt samingaferli
… for Quotation) og samningur um þjónustustig (e. Service Level Agreement) er sett saman í eitt skjal með það að leiðarljósi að útbúa heildstæðan útvistunarsamning sem fjallar um alla þá þætti sem snúa að samningagerð vegna útvistana. Einnig er fjallað um ritun upplýsingabeiðni (e. Request for …
-
A causal comparative factorial analysis of factors affecting service level agreements in a U.S. Navy enterprise information systems network
… hoc tests, to analyze data sets corresponding to service level agreement metrics for over 300 Navy sites. Within the NMCI network, factors size, server farm, Network Operations Center (NOC), area, region, and group are affecting the performance metrics as defined in the service level agreements …
-
E-learning:an evaluation on the implementation of the university of Zambia's graduate school of business blended programme and challenges faced by the student/administration
… GSB. The school also lacks dedicated customer service personnel hence the absence of a documented service level agreement in complaint and query resolution. There is need for regular review meetings and continuous refresher training on Astria Learning and this should be conducted by the …
-
E-learning:an evaluation on the implementation of the university of Zambia's graduate school of business blended programme and challenges faced by the student/administration
… GSB. The school also lacks dedicated customer service personnel hence the absence of a documented service level agreement in complaint and query resolution. There is need for regular review meetings and continuous refresher training on Astria Learning and this should be conducted by the …
-
Grasp - A Graph-Based SLA Breach Prediction Framework at the Service Level in Neural Inference
… driven by the power and flexibility of microservices. Despite their advantages in fault isolation and flexible deployment, microservices often experience unpredictable latency spikes, leading to costly Service Level Agreement (SLA) violations. This thesis introduces a multiscale time-spectrum …
-
The development of a cloudlet business model based on stakeholder’s service guarantees
In this study, a Service Level Agreement (SLA)-based Cloudlet business model was developed to facilitate the easy deployment of a Cloudlet instance by Small Medium Enterprises (SMEs) that ensures service guarantees by the edge. The development of the model is due to the lack of Cloudlet Business …
-
Minimizing average handling time in contact centers by introducing a new process: Rowan Support Desk case study
… constraints, budget or cost limitation, and the Service Level Agreement (SLA) which is resource availability to accomplish a task within a deadline. The purpose of this research is to analyze feasible approaches to minimize the long-lasting open requests and enhance a call center's performance. …
-
A Comparative Study of Machine Learning Models for Multivariate NextG Network Traffic Prediction with SLA-based Loss Function
… in network traffic prediction using a custom Service-Level Agreement (SLA) - based loss function to ensure SLA violation constraints while minimizing overprovisioning. The proposed SLA-based parametric custom loss functions are used to maintain the SLA violation rate percentages the network …
-
Reduction of Power and Virtual Machine Migration Inside a Cloud Datacenter
… resource usage and power consumption. But due to service level agreement(SLA) between a cloud service provider and cloud users, a cloud service provider cannot degrade the performance. To balance between energy and performance, a cloud service provider must maintain a reasonable performance while …
-
Modelo de negociação integrativa de níveis de serviço no contexto de governança corporativa de TI
… do outsourcing. Acordo de níveis de serviço (Service Level Agreement SLA) é um dos elementos integrados aos contratos de outsourcing e aos mecanismos de governança de TI. Ter um SLA negociado e bem escrito é essencial para o sucesso do outsourcing de TI. O presente trabalho propõe um modelo de …
-
Automated Cloud Datastore and Infrastructure Management Under SLA
… on infrastructures provided by third party cloud service providers, like Amazon, Rackspace, Microsoft, etc. Users pay the cloud service providers a cloud usage cost on the basis of the hourly usage of virtual machine instances composing the above hosting infrastructure. For minimizing cloud usage …
-
Cloud Broker Based Trust Assessment of Cloud Service Providers
… unlimited scalability and flexibility and high level of automation. Along the lines of rapid growth, the cloud computing technology also brings in concerns of security, trust and privacy of the applications and data that is hosted in the cloud environment. With large number of cloud service …
-
An improved strategy to support multiple QoS assessment for selecting content adaptation services
… device’s capability (i.e., delivery contexts). Service Oriented Content Adaptation (SOCA) framework enables users to use content adaptation services on pay-as-you-go basis, thus demanding for a good quality of service (QoS). One of the important QoS criteria is the maximum time that a user can …
-
An SDN-based Framework for QoSaware Mobile Cloud Computing
… is a challenging task for mobile application service providers. Therefore, according to the literature, close proximity placement of cloud services has been identified as a way to achieve lower end-to-end access delay and thereby provide a higher quality of experience (QoE) for rich mobile …
-
A fundamental approach for providing service-level guarantees for wide-area networks
… this problem using real data from a large service provider and propose a solution called TeaVaR (Traffic Engineering Applying Value at Risk), which draws on financial risk theory to realize a risk management approach to traffic engineering (TE). I leverage empirical data to generate a …
-
Access Control and Storage of Distributed IoT Data
… to customize it to meet existing application Service Level Agreement (SLAs). We live in an era of data breaches and even though some types of information are stripped of all sensitive data, there are ways to easily identify and link it to data of real persons or government. Data saved in …
Page 1 of 3