Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
Results
Showing 1 to 20 of 39 for “"Service companies"”.
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Perspectives for energy service companies
Thesis (M.S.)--Massachusetts Institute of Technology, Dept. of Civil and Environmental Engineering, 1995.
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Effective business strategies for energy service companies in the East Asian business environment.
… effective business strategies for energy service companies in the East Asian business environment. The research purpose has three foci. First, it seeks to examine the dominant business environment conditions that impact upon the oil and gas service sector in China, and to a lesser extent, …
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Non-linear revenue creating business platform for IT service companies using cloud computing
… (IT) & Business process outsourcing (BPO) companies are going through an inflection point. They have been growing revenue by over 20% on a yearly basis for the last decade. This revenue growth has been fueled by a proportionate increase in employee headcount. Their ability to maintain the …
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What future worlds of work do women executives aspire to and how might they be accomplished?: an exploratory study within banking and professional service companies in London and New York
… study within the banking and professional services industries, in which, despite over 30 years of organisational initiatives, legislation, research and social change, there are few women in executive positions. During the course of the study fifty women working mainly in London and New York …
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Internal marketing and employee satisfaction : a missing link in Japanese service management
… are becoming very popular in western companies, supported by accomplishments in service management based on of the Service-Profit Chain and organizational behavior. However, it is still uncommon for Japanese service companies to introduce these concepts, being strongly influenced by …
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Towards a theory of service innovation : an inductive case study approach to evaluating the uniqueness of services
… focuses exclusively on product-oriented companies. While scholars have begun researching innovation in service companies, the field of service innovation remains undeveloped and relatively immature. This paper begins with a summary of the various differences that distinguish services and …
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Importancia del CRM en el sector de servicios renting vehicular ante la actual crisis COVID-19 en el Perú
… good customer relationship management has for service companies in the vehicle renting sector in the face of the current COVID-19 crisis in Peru. The main conclusion is the high degree of importance of a good CRM in the vehicle renting sector, much more in times of crisis, where customer …
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Customer profitability, a case study
… blooming. The tourism industry is important for companies in Iceland and with this increase in travelers to Iceland service companies are increasing and expanding. Therefore, it is especially important that companies within the industry understand all associated costs related to the customers …
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Evolving trend of consolidation in the banking industry : strategies of Mitsubishi UJF Financial Group
… has enabled new entrants, such as Internet service companies, to conduct financial business. In these new circumstances, Mitsubishi Tokyo Financial Group (MTFG), Japan's third largest banking group, decided to integrate with UFJ Holdings, Japan's fourth largest banking group. This …
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Restimulation candidate selection using virtual intelligence
… of specialists from Dominion East Ohio and other service companies meets every year to select the wells to be included in the deliverability maintenance plan. The application tool not only help in selecting the wells for deliverability maintenance plan but goes beyond that by designing the most …
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Effect of the new product development process on the performance of global new service programs in the business-to-business services sector
… thesis is to understand how business-to-business service companies achieve success in their program of international new product development. Literature exists on the topics of new product development (NPD), services marketing, and international marketing. But, little research has combined these …
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Business value of software reuse in the digital enterprise : an industry perspective
Many companies are accelerating investments in digital technologies to streamline internal operations and create new business models. To achieve these goals, digital enterprises are adopting management and software development practices from traditional software products and service companies. …
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Outsourcing trends in semiconductor industry
… devices traditionally were manufactured by companies that both designed and produced integrated chips. This process was important in 1970's and 1980's when the manufacturing processes required tweaking the design, understanding of the manufacturing processes and occasional need to redesign. …
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Development of a Performance Index for Stormwater Pipeline Infrastructure
… 5, similar to the National Association of Sewer Service Companies' Pipeline Assessment and Certification Program grading system. Grade 1 implies excellent condition and Grade 5 implies collapse is imminent.
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Placement of engineering centers in emerging market countries
… the benefits and challenges faced by global companies in China and India. The study focused on a few global companies (Delphi, General Electric, and Motorola) that had engineering centers in both China and India. Two sets of data, direct data and indirect data, were collected. Direct data …
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Essays on the Strategic Implications of Marketing Capabilities: Marketing Exploration and Exploitation
… data from publicly-traded manufacturing and service companies, this study examines how marketing exploitation and exploration capabilities impact performance over time. Study one constructs capability measures for marketing exploitation and exploration using stochastic frontier estimation. …
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Increasing Saudi females' accessibility to employment via car-pooling in Riyadh : measure the realistic commute cost by network computing methods and investigate the share-ability based on actual taxi trip data
… implications for policy makers and ridesharing service companies to reduce Saudi females' commute cost so as to increase their access to economic opportunities.
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Assessment of Challenges on Service Quality Delivery at Star Media Tanzania Limited: A Case of Arusha Branch, Tanzania
The service companies in Tanzania are facing increasing challenges to provide quality services to their customers especially in the pay TV service sectorand it was conducted at the Arusha Branch of Star Media Tanzania Limited (StarTimes). Customer satisfaction may establish the success or cause …
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The development of new products in the personal financial services sector
… of new products in the personal finacial services (PFS) sector is an area that is being increasingly relied upon by organisations to provide competitive differentiation in the highly competitive environment that they now operate within. Despite this reliance, relatively little is known …
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Return to work following a sick leave
… method to gather data where organizations and companies offering a return to work assistance participated. Interviews conducted with the organizations returned data to answer how organizations welcome their employees back and have a particular process or policy in place. Interviews conducted …
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