Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
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Showing 1 to 20 of 17871 for “"Service"”.
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Quality of Service Provisioning in Integrated Service Networks
This dissertation presents QoS(Quality of Service) provisioning in integrated service networks from network design and management perspectives. The main features of this work are summarized below. (1) A systematic procedure for full bandwidth allocation is proposed using a linear system with …
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Service Seeking Behaviors among Service Members and Spouses of Service Members: Facilitating and Inhibitory Factors
… of mental health disorders on attrition rates of Service members, the discrepancy between mental health counseling services available and utilized by Service members, and barriers to seeking mental health counseling services, the majority of studies thus far have only been conducted with Service …
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Assessing customer service in the Malawian public postal service
Submitted in fulfilment of the requirements for the Degree of Master of Management Sciences: Marketing, Durban University of Technology, Durban, South Africa, 2015.
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Service recovery and the elusive paradox: an examination of the effects of magnitude of service failure, service failure responsiveness, service guarantee and additional recovery effort on service recovery comes
Service failure and recovery remain critical issues for both academicians and marketing practitioners. Defined as a service provider’s response to a failed service, service recovery can mean the difference between a firm’s success and failure, for increasing customer retention and limiting customer …
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Language support for service-level agreements for application-service provision
… practical language support can be provided for Service-Level Agreements (SLAs) for Application-Service Provision (ASP), which is better than that provided by pre-existing languages in that: it provides greater assistance in expressing conditions that mitigate the risks inherent in ASP; and …
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Understanding service design practices and contributions to new service development
Since two decades ago, Service Design as a design-led approach to service development and innovation has expanded its scope of interventions and contributions. It has been repositioning itself from a rendering activity for supporting the development of service concepts and structures to a …
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Semantic Service Description Framework for Efficient Service Discovery and Composition
Web services have been widely adopted as a new distributed system technology by industries in the areas of, enterprise application integration, business process management, and virtual organisation. However, lack of semantics in current Web services standards has been a major barrier in the further …
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Service design for heavy demand corridors : limited-stop bus service
… transit agencies run both limited-stop and local service along some of their heavy ridership corridors. The primary benefit of limited-stop bus service is higher speed which results in reduced running time and thus reduced travel time for passengers. This reduced travel time can improve the …
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Service platform strategy : social networking and mobile service platform perspectives
The significance of the service platform is increasing, while studies on this phenomenon remain scarce and insufficient. Most of the researches focus on products, market segmentation and how platform triggers innovation and there's a lack of researches that focus on services, the fast growing …
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Service Order Handling
Current service order handling systems in telecommunications industry have problems such as user-unfriendliness, long service waiting time, uneasy customization of services, limited capability of in-house services, and inefficient human resources allocation. Consequently, the current solutions for …
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Community Service Plan
… will meet as a study team to develop a Community Service Plan in which students who do not follow school rules will have to give back to the school community by participating in school community service.</p> <p>Students in grades three through five will participate in the program. The student body …
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Instruments of service
Instruments of Service are defined by the American Institute of Architects (AIA) as "representations, in any medium of expression now known or later developed, of the tangible and intangible creative work performed by the Architect." This thesis argues that the current instruments of service do not …
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Web Service Mining
… we present a novel approach for Web service mining. Web service mining is a new research discipline. It is different from conventional top down service composition approaches that are driven by specific search criteria. Web service mining starts with no such criteria and aims at the …
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Private sector norms and public service practices: employment relations in the civil service and the national health service
… work looks at employment relations in the Civil Service and the National Health Service( NHS) over the last decade and in particular at management/union relations, pay determination and equal opportunities. The focus of research over this period was the extent to which private sector norms are …
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