Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
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Showing 1 to 2 of 2 for “"Self-service checkouts"”.
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Dishonesty and social presence in retail
The independent style of scanning and payment at self-service checkouts (SCOs) has resulted in areas for concern. The reduction of employee involvement may reduce the social presence perceived at a SCO. Social presence is when a user experiences the perception that there is another intelligence or …
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Applied psychology in human-computer interaction: the social impact of a virtual assistant's gender and human-likeness in self-service
… creation of a virtual assistant (VA) for use in self-‐service checkouts (SSCOs). Existing research investigating the impact of interface agents and avatars in virtual shopping, gaming, and teaching environments presents a range of findings, yet there is comparatively little investigating the …