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Showing 1 to 2 of 2 for “"Resident focus"”.
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Service quality in nursing homes. A construct, measurement and performance model to increase client focus.
… construct for nursing homes to increase client focus and satisfaction. The research is underpinned by the service quality literature. It utilises the SERVQUAL construct to explore the nature of service quality in nursing homes through semi-structured interviews with nursing home residents and …
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The Impact of Content Specific Resident Teaching on the Knowledge and Clinical Skills of Medical Students
Residents are positioned to create safe learning environments where medical students are comfortable asking questions and presenting ideas. However, residents frequently teach without training or confidence in their teaching ability. Resident-as-teacher training improves observed teaching skill, …