Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
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Showing 1 to 13 of 13 for “"Quality of the services"”.
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Maternidade e HIV/AIDS : um estudo das percepções de uma equipe de saúde sobre a gestante soropositiva
This study aims at examining the perceptions about pregnancy among HIV/AIDS held by professionals who work in a specialized health care unit in the city of Campos dos Goytacazes, Rio de Janeiro state. It also tries to explain how such perceptions contribute to perpetuate the silence regarding women …
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A framework for integrating wireless sensors and cloud computing
Wireless sensors generate a large volume of data that require a highly scalable framework that enables storage, processing, and analysis. Cloud computing technology can provide unlimited storage in addition to a flexible processing infrastructure, allowing for the management and analysis of vast …
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Necessidades de informação dos usuários da biblioteca Manoel Bandeira
School libraries are centers that work with the transmission and dissemination of information and knowledge, and intermediate in the teaching-learning process. The research on screen reveals the information needs of the users from Manoel Bandeira Library, at Evolução School in João Pessoa (PB). Its …
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Balanced scorecard: os obstáculos para implementação como ferramenta de auxilio à gestão estratégica em um hotel
This research aimed to investigate the obstacles of a hotel, regarding the implementation of the Balanced Scorecard as a tool to help strategic management. A case study was developed in a hotel located in the city of João Pessoa - PB, conducted through structured interviews with the company's …
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Employee retention in the Federal Government : a case study of the United States Postal Service
Following the worst financial crisis since the great depression, the United States has experienced three consecutive years of unemployment above 8%. The current economic situation has pushed the economy to the forefront of the 2012 Presidential election. At the heart this partisan economic debate …
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Ensuring service excellence by realising the full potential of police officials
A new day has come for South Africa after the election of the first democratic government in Apri l 1994. Citizens of a country vote the government to power and i t is now for the government to live up to their election promises. Al l over the world the general public's perception of government is …
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Students' perceptions of service quality at two South African higher education institutions
… This increasing competitive pressure has forced them to become aware of the importance of building and sustaining a suitable competitive advantage. Adding to this, South Africa's economy, together with the world economies, has witnessed changing circumstances in relation to consumers' needs, …
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Measuring Hispanic/Latino Satisfaction with Health Services in Chesterfield County, Virginia
The objectives of this study were to measure and describe the overall satisfaction of Hispanics/Latinos with services they receive from Chesterfield County's Health Department and compare it to that of African Americans and Caucasians. Also, the objectives were to analyze reasons for different …
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Is contracting out an efficient means of delivering health support services? : a case study of a public hospital in Uganda
… advocate for more private sector involvement in the provision and financing of health services are increasingly being considered as a means of ensuring more efficient provision of health related services. Though such reforms may be designed, funded and implemented it does not imply that the …
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Cooperative relaying in cellular networks for improving receiver diversity and cell radius
Wireless network sharing has been the principal idea in the recent developments of wireless communication systems not only for improvement in capacity, data rates and coverage area but when considering an emergency service model, establishing reliable communication is the foremost requirement. With …
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Customer experience as an antecedent to market orientation: a mixed methods study of postgraduate students
… Experience are both constructs that belong to the world of business. It has now become necessary for universities to also embrace these business concepts in order to remain relevant and competitive, given the vast changes in Higher Education landscapes globally. Previous studies have looked at …
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Managing vessel arrival uncertainty in container terminals: a machine learning approach
… terminal is a complex system where a broad range of operations are carried out involving a wide array of resources that need to interact over a 24 hour operating cycle. Since the various activities are mutually related to each other, there is a need not only to maximise the efficiency of each one, …
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Modelo predictivo de interrupciones del servicio de energía eléctrica domiciliaria de Bogotá usando análisis de datos
La distribución de Energía Eléctrica en la ciudad de Bogotá es fundamental para el crecimiento de la economía local, los usuarios perciben la calidad como la mínima posibilidad de interrupciones y su duración, así como recibir unos parámetros eléctricos aceptables. Para garantizar esta …