Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
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Showing 1 to 20 of 123 for “"Quality of Services"”.
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Quality of services at community correction facilities
An effort to investigate the quality of services at community correction facilities from the perspective of both inmates and staff led to the proposition of four hypotheses. These hypotheses were formulated to show the relationship between key independent variables, such a facility type, time at …
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Managing the quality of services in Saudi universities: students, staff and employers perspectives
This study deals with quality of student services and proposes a framework for managing quality in student services in Saudi universities based on key quality service requirements identified by students, staff and employers. The proposed framework seeks to address differences in quality values …
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The Effects of Selected Factors on the Quality of Services Provided by Telecommunication Service Providers in Tanzania
This study aimed at assessing the effects of selected factors on the quality of services provided by telecommunication service providers in Tanzania. The study was conducted in Dar es Salaam, with respondents drawn from the three municipals of the city. The population involved in the study included …
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Assessment of Quality of Services and Customer Satisfaction with the Services of Tanzania Revenue Authority: A Case of TRA Customers
This study aimed at assessing the quality of services and customer satisfaction with the services of Tanzania Revenue Authority. Specifically the study was to assess the extent to which the quality of services of Tanzania Revenue Authority (TRA) satisfied its customer, to determine the factors …
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UAB „Guarana“ teikiamų paslaugų kokybės vertinimas /
High level of customer service, the optimal quality of services ir one of the most important factors for the organization to operate effectively and competitively in the constantly changing business environment. Organizations creates a range of measures to improve the quality of services in order …
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Assessment of Service Quality in Private Health Facilities from Patients’ Perspectives in Kinondoni District
Kinondoni district has higher number of private health facilities than any other district in Tanzania. About 84% of its health facilities are privately owned by individuals and institutions including faith based organizations. However, little is known about quality of services provided in these …
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An Empirical Study of Quality Management in the Libyan Higher Education Context: Al-Fateh University as a Case Study
… that increase the pressure on them. Some of these challenges are related to the remarkable changes in population growth and fast changes in the development of knowledge and technology. Also, providing adequate resources, maintaining quality, raising funding and strengthening the curriculum …
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Quality of service (QoS) analysis frameworkn for text to speech (TTS) services
Quality of service (QoS) evaluations is significant and necessary for text to speech web service applications. Text to speech media conversion quality measurements has general and specific mechanisms for its functional and nonfunctional requirements. The main objective of this thesis is to …
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MENTAL HEALTH SERVICES FOR MILITARY VETERANS WITH POSTTRAUMATIC STRESS DISORDER
… Stress Disorder (PTSD) has affected millions of veterans who have served in the United States Military. PTSD causes severe impairments in one's mental health, and is correlated with homelessness, substance abuse, and unemployment. Recently, the United States Department Veterans Affairs has …
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Gestão de arquivo na visão dos usuários internos: qualidade dos serviços do Arquivo do Centro de Ciências Humanas, Letras e Artes - UFPB
This research evaluates the perception of community members regarding the quality of services provided in the Archive Centre of Sciences Humanities, Letters and Arts of the Federal University of Paraíba. In order to ground the study theoretically perform a literature search in the literature, …
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Small Business Set-Aside Programs and Federal Government Acquisitions Reform
… yearly expenditures include the acquisition of goods and services from private industry. The purpose of this quantitative study was to compare the costs the government incurs through contracting with small businesses with the costs the government incurs utilizing large businesses. …
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The Effect of Motivation on the Performance of Public and Private Organizations in Tanzani: a Comparative Analysis of Tanzania Posts Corporation, FEDEX, SCANDINAVIA and DHL
The study is aimed at examining the effects of motivation on performance in public organization in Tanzania, concluding the necessary improvement, to advice on implementation of the changes based on the study and literature of the public organizations. The study focused on Tanzania Post Corporation …
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Parental Response to the Suicide Attempts of Adolescents: A Narrative Analysis
A lack of long-term care facilities in the community, poor quality of services in the existing residential facilities, and the professionals' exclusive focus on adolescents and neglect of families in intervention were some of the concerns discussed by parents. Family-focused interventions and group …
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Bandwidth and Latency Guarantees in Low-Cost, High-Performance Networks
Based on the lessons learned from the study of ALU-biasing arbitration, we present a novel, cost-effective queueing and scheduling algorithm, called Rotating Combined Queueing (RCQ), which can efficiently support a range of service guarantees including deterministic delay bounds and bandwidth …
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Total quality management in a developmental local government environment in South Africa : a case of KwaZulu-Natal municipalities
… local government has been at the centre of the service delivery agenda of all the three spheres of government in South Africa. The scarcity of financial resources has necessitated the development of other strategies that can assist municipalities in being more innovative and productive. …
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MAPEAMENTO DA PERCEPÇÃO DOS ALUNOS DE UMA ESCOLA DE IDIOMAS: UMA ADAPTAÇÃO AO MODELO HEdPERF
In a highly competitive market, providing quality services is essential to the survival and success of companies. In the education market, this competitiveness is not different, thus rendering it necessary to captivate the students perception of the quality of the service provided, so that any …
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Job Corps and the public-private debate
One of the most controversial questions in public administration today is the question of effectiveness and how well it is achieved by public and private organizations. Some studies hold private enterprise up as more effective; however, some others have argued the case in favor of the public …
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Job Satisfaction Among School Based Speech-Language Pathologists
Background: Increased awareness of K-12 student success and liability in education has been a heated topic in educational and government agencies. Consequently, several mandates have been delineated to ensure that school districts implement action plans to better accommodate student achievement. …
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Home Care Service Delivery: Proprietary Versus Non-Proprietary Organizations
… research addresses the comparative effectiveness of a market mechanism. Is it superior to a government/voluntary mechanism in the delivery of community-based social services? The proprietary organizations examined reflect the assumptions of a market mechanism while the non-proprietary …
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The impact of fiscal decentralisation reform on hospital efficiency : the case of Kenya.
… developing countries have or are in the process of implementing decentralisation of financial management systems. The reform can take various forms: self-financing or cost recovery through user charges and co-financing or expansion of local revenue through taxation. This study examines the impact …
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