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Showing 1 to 1 of 1 for “"Quality Management in Healthcare Environment"”.
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The Development of a Hybrid Knowledge-Based System for Lean Six Sigma Implementation in Healthcare Environment: The Development of a Hybrid Knowledge-Based (KB)/Gauging Absence of Pre-Requisites (GAP)/Analytical Hierarchy Process (AHP) Model for Implementing Lean Six Sigma System in Healthcare Environment
To improve their services and maintain patients’ satisfaction, healthcare organisations have adopted and applied different quality tools and models in recent times, with some even developing their own quality-based initiatives. For example, the approach of Lean Six Sigma (L6σ) has recently been …