Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
Results
Showing 1 to 11 of 11 for “"Public sector management"”.
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Improving public sector management training in Scotland.
… first analysis of the situation and operation of public sector management training in Scotland. Since 1979 the delivery modes of public services have changed dramatically through reforms initiated by central government. Reforms have closely reflected practice in the private sector which has …
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Flexible bureaucracies : discretion, creativity, and accountability in labor market regulation and public sector management
… corporate coherence, cohesiveness, performance management, etc.) or examined such organizations from the inside and emphasized the obstacles for change and improvement (e.g. resistance to change and impediments for accountability in "street-level bureaucracies"). In contrast to these approaches, …
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eGovernment - Paradise Lost: Using ICT to Reform the Public Sector or NPM Revisited?
… the last 20 to 30 years. This has manifest in public policy circles as the broad range of reforms known as NPM. Electronic government (eGovernment) has been heralded as a panacea for all public sector management ills. It promises a new era of governance, but ignores the political and social …
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Modernisation or managerialism ? An investigation of the managerial paradigm and local tourism services
… of a ‘managerial paradigm’ which has surrounded public sector management in England.This study has examined the impact of the managerial paradigm on management of tourism at the local level. Using the English cities as a ‘case’, a methodological triangulation of questionnaire and contact with …
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A case study of the balanced scorecard in public hospitals
The Balanced Scorecard (BSC) is an innovative management accounting tool, designed by Kaplan and Norton in 1992, now used in both public and private sectors. The BSC takes a multi-dimensional approach to performance management providing a link between organisational strategy and operational …
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The management of customer feedback in the development of service orientation in the public sector
… how service orientation can be developed in public sector settings, particularly through the management of customer feedback, in order to enhance service performance. This was seen as critical as public sector organisations have been experiencing increasing pressure to ameliorate services. …
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Degrees of success?: MPA's and MBA's from elite universities and career success in the federal government
… business? Despite the development of specialized public administration degrees, the Master of Public Administration (MPA) and its equivalents, many managers trained in business schools are employed in federal government. This, alone, should make one question whether or not graduate education in …
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An investigation into the forecasting of skills in nuclear decommissioning
… theory and practice of skills forecasting and management through a review of the literature on skills, forecasting, skills forecasting and workforce planning and relevant aspects of public sector management and HRM. The study documents and compares current skills forecasting practice amongst UK …
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An Examination of the Privacy Impact Assessment as a Vehicle for Privacy Policy Implementation in U.S. Federal Agencies
… This environment has raised the expectations for public sector management of sensitive personal information and enhanced privacy protections. While the expanse of privacy policy implementation is broad, this study focuses specifically on how agencies implement privacy impact assessments (PIAs) as …
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The Challenges of Accountability in the Human Services: Performance Management in the Adult Protective Services Program of Texas
… and managing performance is a critical part of public sector management, but the human services have lagged behind other government functions in implementing organizational accountability. Texas Adult Protective Services (APS) is the state program responsible for addressing abuse, neglect and …
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An exploration into senior managers' perceptions of strategic management. The case of the National Oil Corporation (NOC) in Libya.
… senior managers¿ perceptions of strategic management, with the specific context being the National Oil Corporation in Libya. As such it represents a ground-breaking study at PhD level. An extensive literature identified key themes and models of strategy formulation and strategic management, …