Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
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Showing 1 to 8 of 8 for “"Product support"”.
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Evaluation of product support sources
Companies must weigh the trade-offs of support strategies and choose between the effectiveness of meeting customer expectations and the cost of implementing product support tools and services. These support strategies can be critical to the success of a company and therefore, must provide efficient …
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The "+Add" Model : a proposed strategic framework to create agile high performance aerospace and defense product support supply chains
… short of capturing the critical aftersales support. However, it is the aftersales support that enables the mission to be accomplished. Without a well-functioning product support supply chain, even the most advanced fleet of fighter jets is rendered useless. This paper looks in-depth at such …
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Product-level bill of material development process : managing complexity
… current process for developing and maintaining product-level bills of materials (BOMs) has resulted in inconsistencies in BOM structure leading to product launch delays, increased product support costs, and lower customer satisfaction. Furthermore the complexity of having a large number of …
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Monitoring and analysis of data captured from industrial equipment for diagnostic purposes
… and develop a solution that delivers enhanced product support through diagnostics and preventative maintenance. A graphical interface will be developed for engineers that displays technical information about equipment, aiding the troubleshooting process and reducing time spent on-site. A …
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Emerging issues in sustainable industrial design practice : implications for designers, manufacturers and educators
… practitioners and educators in the field of product design have demonstrated an appreciation of issues related to the life cycles of products, the conservation of energy and natural resources , and the recycling of materials, and this awareness has been reflected in approaches to professional …
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Designing supportability into software
… generally seek such help at a software vendor's product support services. With software getting more and more complex it is getting extremely difficult to support customers in a timely and cost effective manner. There is a constant struggle to ensure high Quality of Service (QoS) with low Total …
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A framework for improving the implementation of process based change
… of process-based change occurring in IBM Product Support Services (PSS). PSS is primarily responsible for the maintenance of IBM and non-IBM hardware and software and the selling of services associated with them. In order to understand what happens during implementation the researcher …
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The synthesis, characterization, and reactivities of iron carbonyl complexes containing bismuth or antimony
… or CBr$\sb4$ gives the oxidation product (Et$\sb4$N) $\sb2$(Bi$\sb4$Fe$\sb4$(CO)$\sb{13}$) in high yield. Oxidation of (Et$\sb4$N) $\sb3$(Bi$\{$Fe(CO)$\sb4\}\sb4$) with 2 equivalents of (Cu(MeCN)$\sb4$) (BF$\sb4$) or MeI affords (Et$\sb4$N) (BiFe$\sb3$(CO)$\sb{10}$). (Et$\sb4$N) …